Customer Service Representative

3 weeks ago


Leeds, Leeds, United Kingdom Lloyds Banking Group Full time
Job Summary:

As a Customer Service Representative at Lloyds Banking Group, you will be responsible for providing excellent customer service to clients in a dynamic and fast-paced environment. Your role will involve handling customer inquiries, resolving issues, and providing support for a range of financial services products.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and face-to-face interactions.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with product knowledge and regulatory requirements.
  • Identify opportunities to improve customer experience and implement changes.

About Lloyds Banking Group:

Lloyds Banking Group is a leading financial services organization with a commitment to helping Britain prosper. We offer a range of benefits, including a generous pension scheme, annual performance-related bonus, and share schemes.



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