Customer Experience Specialist

5 days ago


Leeds, Leeds, United Kingdom ENGINEERINGUK Full time
Company Overview

Tesco is a leading UK retailer with a long history of serving customers, communities and the planet. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We strive to act as a responsible and sustainable business for all stakeholders.

We are proud to have been accredited Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process.

As a Career Colleague, you will be part of a diverse team that values individuality, passion and enthusiasm. You will work in a fast-paced environment where no two days are ever the same, and where your contributions will make a real difference in the lives of our customers and colleagues alike.

About This Role

This is an exciting opportunity to join our store team as a full-time colleague. As a key member of our retail team, you will play a vital role in delivering exceptional customer service, ensuring our stores are well-stocked and visually appealing, and supporting our colleagues to achieve their goals.

You will work closely with other colleagues to create a positive and inclusive shopping experience for our customers. Your excellent communication skills, strong work ethic and ability to multitask will enable you to thrive in this dynamic environment.

Key Responsibilities

Your key responsibilities will include:
  • Serving customers with a smile, being approachable and willing to help
  • Maintaining a clean and safe working environment
  • Processing transactions accurately and efficiently
  • Supporting colleagues during peak periods
  • Participating in visual merchandising and store displays

Benefits

We offer a range of benefits to support your physical and mental wellbeing, including;
  • A competitive salary (£12 per hour)
  • A minimum of 16 guaranteed hours per week, with opportunities to increase
  • Ongoing training and development to enhance your skills and career progression
  • A comprehensive benefits package, including life cover, pension scheme and cycle-to-work initiative
  • Access to discounts and savings through our employee rewards program


  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    **About the Opportunity**We are seeking a skilled Customer Experience Specialist to join our team in central Leeds. This is a permanent role with a salary of £24,000-£26,000 per annum.The ideal candidate will have previous customer service experience and excellent communication skills. They will be able to work under pressure in a fast-paced environment...


  • Leeds, Leeds, United Kingdom Qoria Full time

    Career Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...


  • Leeds, Leeds, United Kingdom Cineworld Cinemas Ltd Full time

    Job DescriptionCineworld Cinemas Ltd is seeking a Customer Experience Specialist to join their team in Leeds White Rose. The ideal candidate will have excellent communication skills and be able to work well under pressure.The responsibilities of this role include discovering and responding to customers' needs, embracing the coffee culture, and maintaining a...


  • Leeds, Leeds, United Kingdom Search Full time

    Job Description:We are seeking a highly skilled Customer Experience Specialist to join our dynamic team at Search. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences across the entire customer journey.The ideal candidate will have experience in customer relationship marketing, CRM, and...


  • Leeds, Leeds, United Kingdom Jet2 Full time

    Job Title: Customer Experience SpecialistAbout the Role:We're seeking a skilled and passionate Customer Experience Specialist to join our vibrant Marketing & Digital department at Jet2.com and Jet2holidays. As a key member of our team, you'll drive insights and shape customer experiences across our leisure travel business.About You:Strong research skills and...


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leeds, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and...


  • Leeds, Leeds, United Kingdom Jet2 Full time

    We are seeking a highly motivated Customer Experience Specialist to join our Marketing & Digital team at Jet2.com and Jet2holidays. As a key member of our Customer Experience team, you will play a vital role in driving strategic decisions that enhance customer journeys. About UsWe are a dynamic and fast-paced business with a focus on delivering exceptional...


  • Leeds, Leeds, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time

    Job Title: Digital Customer Experience SpecialistWe are seeking a Digital Customer Experience Specialist to join our team in Leeds. As a key member of our organization, you will be responsible for managing our online presence, ensuring a positive customer experience, and protecting and enhancing our brand.The ideal candidate will have strong communication...


  • Leeds, Leeds, United Kingdom Bannatyne Full time

    **Job Overview**">We are seeking a Barista and Customer Experience Specialist to join our team in Leeds. As a Barista and Customer Experience Specialist, you will be responsible for delivering exceptional customer service and creating a memorable experience for our customers.">About the Role">You will work in a fast-paced environment, serving customers and...


  • Leeds, Leeds, United Kingdom The Boots Company PLC Full time

    About The Boots Company PLCThis role is an exciting opportunity to become a Customer Experience Specialist at one of the UK's most trusted and iconic retailers. As part of our Opticians store team, you will be a fundamental part of delivering exceptional customer service, building great relationships with customers by listening and understanding their needs...


  • Leeds, Leeds, United Kingdom Tesco Partners Full time

    About UsTesco Partners is committed to creating a diverse and inclusive work environment that reflects our customers' needs. With over 316 cafes across the country, we strive for excellence in customer service.Our company values include providing an excellent benefits package, offering flexible working options from day one, and promoting a fully inclusive...


  • Leeds, Leeds, United Kingdom Tesco Partners Full time

    Job Overview:We're looking for a motivated Café Customer Experience Specialist to join our team at Tesco Partners. In this role, you'll be responsible for preparing and serving food to our high standards, while maintaining a clean and safe working environment.About the JobYou will prepare and cook food according to our menu specifications, taking pride in...


  • Leeds, Leeds, United Kingdom TTEC Full time

    At TTEC, we're committed to delivering amazing service and technology with humanity. As a Customer Relations Case Specialist, you'll play a key role in this mission.About the RoleThis position requires exceptional customer service skills, with the ability to interact with customers proactively and provide coaching on brand products.Key...


  • Leeds, Leeds, United Kingdom Office Angels Full time

    We have an exciting opportunity for a Hybrid Working Customer Experience Specialist to join our team at Office Angels in Leeds.As a Customer Service Executive, you will be responsible for delivering exceptional customer experiences across multiple channels, including phone, email, and live chat.You will work closely with our clients to understand their needs...

  • Retail Executive

    3 days ago


    Leeds, Leeds, United Kingdom Office Angels Full time

    We are seeking an exceptional Retail Executive - Customer Experience Specialist to join our partner Luxury Retailer in Leeds.This is a fantastic opportunity to work in a dynamic, sociable team and contribute to the growth of a renowned brand.The ideal candidate will have excellent customer service skills, be proficient in phone and email communication, and...


  • Leeds, Leeds, United Kingdom LGBT Great Full time

    We are seeking a highly motivated professional to join our team as a Customer Experience Advocate in Leeds, UK. This challenging role offers the opportunity to work in a dynamic and customer-focused environment.The ideal candidate will be responsible for delivering exceptional customer experiences, working closely with Client Managers and other specialists...


  • Leeds, Leeds, United Kingdom Permanent Futures Full time

    We are seeking a talented Customer Experience Liaison to join Permanent Futures, a leading manufacturer of specialist equipment for the Medical industry. This role will be responsible for providing exceptional customer service and ensuring seamless interactions between customers and our service department.The ideal candidate will have prior experience in...


  • Leeds, Leeds, United Kingdom Jet2 Full time

    Role OverviewA vibrant Marketing & Digital department at Jet2.com and Jet2holidays is seeking a skilled Customer Experience & Insights Executive to lead our efforts in understanding and enhancing customer journeys. The successful candidate will report to the Senior Customer Insights Manager and play an important role in delivering actionable insights to...


  • Leeds, Leeds, United Kingdom Origins Full time

    Origins is a leader in prestige beauty, and we're seeking a highly skilled make-up artist to join our team. As a Customer Experience Specialist, you will provide a welcoming, inspirational, and personalized in-store experience for our customers.You'll work as part of a high-performing team to create impact with in-store events and ensure the store always...


  • Leeds, Leeds, United Kingdom Card Factory Full time

    Celebrate life's special moments with us! As a Sales and Service Representative at Card Factory, you will be part of a talented team dedicated to helping customers find the perfect gift or card.Key ResponsibilitiesYou will be responsible for:Providing exceptional customer service, addressing queries and concerns in a professional manner.Assisting customers...