Customer Experience Consultant

1 month ago


Leeds, Leeds, United Kingdom TTEC Full time

At TTEC, we're committed to delivering amazing service and technology with humanity. As a Customer Relations Case Specialist, you'll play a key role in this mission.

About the Role

This position requires exceptional customer service skills, with the ability to interact with customers proactively and provide coaching on brand products.

Key Responsibilities:
  • Prioritize and resolve customer issues efficiently.
  • Collaborate with internal teams to provide seamless customer experiences.
Requirements

To succeed in this role, you'll need:

  • A strong passion for helping others.
  • 1+ year of customer service experience.
  • Diploma in Mathematics and English or equivalent.
What We Offer

We're committed to supporting your career growth and well-being. This includes:

  • Competitive compensation: $45,000 - $55,000 per annum, based on location and experience.
  • 1000s of free courses for career development.


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