Customer Experience Leader
3 days ago
Fruition IT partners with a forward-thinking technology business undergoing a comprehensive technical overhaul. We seek a seasoned Customer Support Manager to spearhead the customer experience on their bespoke software platform.
Key Skills and Qualifications:- Proven experience as a customer support manager leading technical support teams
- Strong trend analysis background
- Excellent leadership and communication skills
- Jira Service Management expertise
- Proficiency in ITIL processes and service desk management best practices
- Customer-facing experience with exceptional service delivery skills
- Problem-solving ability with an initiative for improvement
The annual salary for this role is up to £40,000. Fruition IT offers competitive compensation and benefits packages tailored to suit experienced professionals.
In this dynamic role, you will be instrumental in shaping the customer experience strategy, utilizing your analytical skills to identify areas for improvement and develop data-driven solutions. Your exceptional leadership abilities will enable you to build and manage a high-performing technical support team.
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Customer Experience Leader
3 weeks ago
Leeds, Leeds, United Kingdom PUMA Gruppe Full timeAbout UsPUMA Gruppe is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. Our mission is to provide consistently high standards of customer experience within our stores and online platforms.Job OverviewWe are seeking a Customer Experience Leader to join our team in a key location. As a Customer Experience...
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Customer Experience Leader
4 days ago
Leeds, Leeds, United Kingdom Search Full timeAbout the Opportunity:We are seeking a talented Customer Experience professional to join our dynamic team on a 9-month maternity cover. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring a smooth transition from prospect to sale. With a focus on personalized communication and data-driven marketing,...
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Customer Experience Leader
3 weeks ago
Leeds, Leeds, United Kingdom Charlotte Tilbury Full timeWhat We OfferAt Charlotte Tilbury Beauty, we are committed to empowering our employees to be the best version of themselves. Our comprehensive training program, Charlotte's Magic Academy, provides a structured induction into the role, focusing on artistry and commerce. We also offer structured career development opportunities and exclusive access to new...
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Customer Experience Lead
3 weeks ago
Leeds, Leeds, United Kingdom Burberry Full timeAbout the RoleThe Luxury Customer Service Director is responsible for driving performance on key customer service indicators, including quality, productivity, customer satisfaction, SLAs, and Revenue. This role involves overseeing the day-to-day operations of the centre, ensuring seamless relationships with internal teams and optimised customer journeys.Key...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Qoria Full timeCareer Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...
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Customer Experience Champion
5 days ago
Leeds, Leeds, United Kingdom CV-Library Full timeWe are seeking a highly skilled Duty Manager to join our team at Leon - North Concourse, Unit 4 New Station St, Leeds LS1 4DY. This is a full-time position with a salary of £17 per hour and benefits including a pension plan, life assurance, and cycle to work scheme.As a Team Leader / Duty Manager, you will be responsible for:Creating a clean and welcoming...
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Customer Experience Specialist
5 days ago
Leeds, Leeds, United Kingdom ENGINEERINGUK Full timeCompany OverviewTesco is a leading UK retailer with a long history of serving customers, communities and the planet. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We strive to act as a responsible and sustainable business for all stakeholders.We are proud to have been accredited Disability Confident...
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Customer Experience Specialist
2 days ago
Leeds, Leeds, United Kingdom Tesco Partners Full timeAbout UsTesco Partners is committed to creating a diverse and inclusive work environment that reflects our customers' needs. With over 316 cafes across the country, we strive for excellence in customer service.Our company values include providing an excellent benefits package, offering flexible working options from day one, and promoting a fully inclusive...
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Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Origins Full timeOrigins is a leader in prestige beauty, and we're seeking a highly skilled make-up artist to join our team. As a Customer Experience Specialist, you will provide a welcoming, inspirational, and personalized in-store experience for our customers.You'll work as part of a high-performing team to create impact with in-store events and ensure the store always...
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Customer Experience Lead
5 days ago
Leeds, Leeds, United Kingdom Trustgreen Full timeTrustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities.Job DescriptionThe Head of Customer Experience will lead the development and implementation of strategies that enhance the overall customer journey. This role requires a deep understanding of customer needs and behaviors,...
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Customer Experience Liaison
2 weeks ago
Leeds, Leeds, United Kingdom Burberry Full timeJob Title: Customer Experience LiaisonAt Burberry, we are seeking a skilled Customer Experience Liaison to join our team. As a Customer Experience Liaison, you will be responsible for delivering World Class, Luxury Customer Service to our customers.Key Responsibilities:Deliver exceptional customer service through all channels.Build long-term customer...
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Customer Experience Specialist
1 week ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full time**About the Opportunity**We are seeking a skilled Customer Experience Specialist to join our team in central Leeds. This is a permanent role with a salary of £24,000-£26,000 per annum.The ideal candidate will have previous customer service experience and excellent communication skills. They will be able to work under pressure in a fast-paced environment...
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Customer Experience Coordinator
2 weeks ago
Leeds, Leeds, United Kingdom Subway Full timeAbout This PositionWe're seeking a skilled Customer Experience Coordinator to join our Subway team. As a Customer Experience Coordinator, you'll be responsible for delivering an exceptional customer experience through providing top-notch service and ensuring a welcoming store environment.Key ResponsibilitiesCustomer Service: Provide first-class service to...
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Customer Experience Specialist
3 days ago
Leeds, Leeds, United Kingdom Search Full timeJob Description:We are seeking a highly skilled Customer Experience Specialist to join our dynamic team at Search. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences across the entire customer journey.The ideal candidate will have experience in customer relationship marketing, CRM, and...
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Customer Experience Manager
2 days ago
Leeds, Leeds, United Kingdom Elevation Recruitment Group Full timeAbout the OpportunityElevation Recruitment Group is seeking a seasoned Customer Experience Manager to drive excellence in customer support and streamline operations.As a key member of our team, you will be responsible for empowering geographically dispersed teams to prioritise customer satisfaction, resolve challenges, and maintain accountability for...
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Customer Experience Consultant
4 weeks ago
Leeds, Leeds, United Kingdom TTEC Full timeAt TTEC, we're committed to delivering amazing service and technology with humanity. As a Customer Relations Case Specialist, you'll play a key role in this mission.About the RoleThis position requires exceptional customer service skills, with the ability to interact with customers proactively and provide coaching on brand products.Key...
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Customer Experience Specialist
2 months ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leeds, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and...
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Customer Experience Director
4 weeks ago
Leeds, Leeds, United Kingdom Glassolutions Full timeJob DescriptionWe are seeking a Senior Customer Journey Manager to lead and inspire our team to deliver an exceptional service. As part of Saint-Gobain Glassolutions, you will leverage performance metrics to identify opportunities for improvement and implement impactful solutions.Key Responsibilities:Implement customer experience strategies aligned with...
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Customer Experience Manager
3 weeks ago
Leeds, Leeds, United Kingdom Frasers Group Full time**Job Title:** Customer Experience Manager**Estimated Salary:** £26,000 - £31,000 per annum, depending on experience.**About the Club:Frasers Group is a dynamic and fast-paced organization committed to delivering world-class customer experiences. Our state-of-the-art club offers an unparalleled range of facilities and services, catering to the diverse...
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Senior Nurse Leader
3 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full timeWe are seeking a dedicated and passionate Nurse Lead to join our well-established provider of complex community care packages. Located in Leeds, Yorkshire, this is an exciting opportunity for a registered General Nurse (RGN) with an active NMC PIN to take their nursing career to the next level.Key ResponsibilitiesDevelop and manage bespoke care plans for...