Technical Service Desk Agent
3 days ago
We are looking for a skilled Technical Service Desk Agent to join our team at SF Recruitment. As a Technical Service Desk Agent, you will be responsible for delivering exceptional customer service and resolving technical issues in a fast-paced environment.
About the Role- Handle all incidents and requests from users, providing timely and effective solutions that meet their needs.
- Process and adhere to ITIL best practices, ensuring seamless integration with internal processes and procedures.
- Collaborate with team members to deliver first-time fixes whenever possible, utilizing your technical expertise and problem-solving skills.
The ideal candidate will have:
- Excellent communication and interpersonal skills, with the ability to work effectively in a remote environment.
- Proven technical expertise in IT support and troubleshooting, with experience in diagnosing and resolving hardware and software issues.
- Familiarity with Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre) and Active Directory (Azure and On-Prem).
The estimated salary for this position is £27,500 per annum, commensurate with experience.
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Technical Service Desk Analyst
24 hours ago
Nottingham, Nottingham, United Kingdom Only FE Full timeAbout the RoleWe are looking for a talented Service Desk Analyst to join our IT team at Only FE. As a Service Desk Analyst, you will be the first point of contact for IT-related queries and issues from staff and students.You will be responsible for providing timely and effective technical support, troubleshooting, and problem-solving. Your primary goal will...
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Technical Service Desk Analyst
10 hours ago
Nottingham, Nottingham, United Kingdom Austin Fraser Full timeWe're seeking a highly motivated and detail-oriented IT Support Specialist to join our Service Desk team. As a key member of our team, you will play a vital role in delivering high-quality IT services to our students and staff.In this role, you will work closely with our IT Customer Service Team Leader and IT Services Business Partners to improve existing...
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IT Service Desk Analyst
5 days ago
Nottingham, Nottingham, United Kingdom Only FE Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our IT team at Only FE. Our College offers a comprehensive range of further and higher education courses and training opportunities for business and industry.Key Responsibilities:Provide timely and effective resolution of technical issues via phone, email, or in-personCollaborate...
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IT Service Desk Expert
5 days ago
Nottingham, Nottingham, United Kingdom Only FE Full timeService Desk AnalystWe are seeking a skilled Service Desk Analyst to join our team at KM Education Recruitment Ltd. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff and students.About the Role:Salary: £24,285 - £25,335 per annumWork closely with the IT Customer...
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Technical Support Specialist
5 days ago
Nottingham, Nottingham, United Kingdom Nottingham College Full timeAbout the RoleWe are seeking a skilled Service Desk Analyst to join our team at Nottingham College. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with IT teams to improve support services.This is an exciting opportunity for a motivated individual who is passionate...
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Technical Help Desk Associate
5 days ago
Nottingham, Nottingham, United Kingdom CV-Library Full timeCV-Library Job OpeningWe are looking for a highly motivated Technical Help Desk Associate to join our team.About the JobThis is an excellent opportunity for a tech-savvy individual who is passionate about delivering exceptional customer service and working in a fast-paced environment. The ideal candidate must have a strong desire to progress further in their...
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Technology Service Desk Analyst
24 hours ago
Nottingham, Nottingham, United Kingdom Nottingham College Full timeNotts College is looking for a talented Technology Service Desk Analyst to join our dynamic IT team. The ideal candidate will have excellent problem-solving skills, a strong understanding of Windows and Office systems, and exceptional customer service skills.About the JobSalary: £30,000 - £40,000 per annum (dependent on experience)You will work closely...
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IT Service Desk Professional
24 hours ago
Nottingham, Nottingham, United Kingdom KM Education Recruitment Ltd Full timeRole OverviewWe are seeking an experienced IT Service Desk Professional to join our dynamic IT team. As a key member of the team, you will be responsible for delivering exceptional customer service and technical support to our staff and students.About the PositionThe ideal candidate will possess a strong background in IT and excellent communication skills....
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Service Desk Professional
8 hours ago
Nottingham, Nottingham, United Kingdom Only FE Full timeJob Description">As a Service Desk Analyst at Only FE, you will be responsible for providing technical assistance to our students and staff.">About the Role">This is a challenging yet rewarding role that requires strong communication and problem-solving skills. You will work closely with the IT teams to identify and resolve technical issues promptly and...
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Technical Help Desk Analyst
4 weeks ago
Nottingham, Nottingham, United Kingdom VIQU Limited Full timeThe successful candidate will have experience as a Service Desk Analyst or within 1st and 2nd Line Support, with a strong understanding of Windows 10/11 Administration and Support. You will also need to have experience supporting Microsoft 365, Exchange, OneDrive, and Active Directory.Key Responsibilities:Provide 1st and 2nd Line support on the Service...
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IT Service Desk Analyst
5 days ago
Nottingham, Nottingham, United Kingdom Only FE Full timeAbout Our College">We are a leading further education college with 10 locations across the UK, serving over 25,000 students and 1,400 staff members. At Our College, we prioritize student wellbeing and strive to create an inclusive environment for all.">The Role">This Service Desk Analyst position is a key part of our IT Customer Service Team, working closely...
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IT Service Desk Technician
8 hours ago
Nottingham, Nottingham, United Kingdom Getting In Limited Full timeJob DescriptionWe are seeking an IT Service Desk Technician to join our team in Nottingham. This role will involve supporting the IT Customer service team leader in ensuring that SLAs and KPI targets are being met.You will be responsible for implementing and continuously improving incident management, problem management and request fulfilment processes to...
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IT Service Desk Analyst
3 days ago
Nottingham, Nottingham, United Kingdom Austin Fraser Full timeService Desk Analyst RoleSalary: £24,285 to £25,335 per annumAustin Fraser offers a comprehensive range of further and higher education courses and training opportunities for business and industry.The IT team is committed to continually improving technology and the way IT Services are delivered across the College comprising of 10 locations, 25,000 students...
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IT Help Desk Technician
2 days ago
Nottingham, Nottingham, United Kingdom Basic Business Systems Full timeBBCS, as part of its growth strategy, is seeking an IT Help Desk Technician to join our team. This is an exciting opportunity to work with a caring and friendly team, delivering excellent service to our customers.The successful candidate will have a strong background in IT support and a willingness to learn and grow with our business. The role involves...
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Help Desk Specialist
5 days ago
Nottingham, Nottingham, United Kingdom CV-Library Full timeWe are seeking a Help Desk Specialist to join our team at CV-Library, where you will play a critical role in delivering exceptional customer service and support.Job DescriptionYou will be responsible for responding to customer inquiries, resolving issues, and providing technical support.You will also be working closely with internal teams to ensure seamless...
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Help Desk Technician
5 days ago
Nottingham, Nottingham, United Kingdom Only FE Full timeJob OverviewWe are looking for a skilled Help Desk Technician to join our IT team at Only FE. As a key member of our team, you will provide exceptional technical support to our staff and students.Your responsibilities will include troubleshooting and resolving technical issues, escalating complex problems to senior technicians, and collaborating with other...
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Front Desk Services Manager
5 days ago
Nottingham, Nottingham, United Kingdom Royal Caribbean Group Full timeWe are seeking an experienced Front Desk Services Manager to join our team at the Royal Caribbean Group. As a key member of our guest services division, you will be responsible for establishing and driving a positive working environment focused on operational goals.This role requires strong leadership and development skills, as well as the ability to foster...
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Head of Agent Onboarding
5 days ago
Nottingham, Nottingham, United Kingdom This is an IT support group Full timeHead of Agent OnboardingThe Head of Agent Onboarding will be responsible for developing and executing a strategy for onboarding, training, and equipping our agents with knowledge for their roles. This includes defining early tenure strategies to ensure strong throughput and quality from the training.Key Responsibilities:Define early tenure strategy for...
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Help Desk Professional
5 days ago
Nottingham, Nottingham, United Kingdom Austin Fraser Full timeService Desk Analyst Position:Austin Fraser, a leading educational institution, is seeking a skilled Help Desk Professional to join its IT team. As a Help Desk Professional, you will be responsible for delivering exceptional customer service, identifying trends, and opportunities for improvement to enhance IT services. The ideal candidate will possess...
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Technical Support Professional
3 days ago
Nottingham, Nottingham, United Kingdom Austin Fraser Full timeService Desk Analyst Job OpportunityAustin Fraser offers a competitive salary of £24,285 to £25,335 per annum for the role of Service Desk Analyst.Key Accountabilities:Provide technical support to customers as a Service Desk AnalystWork closely with the IT Customer Service Team Leader and IT Services Business Partners to identify opportunities for...