IT Service Desk Expert
6 hours ago
We are seeking a skilled Service Desk Analyst to join our team at KM Education Recruitment Ltd. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff and students.
About the Role:
- Salary: £24,285 - £25,335 per annum
- Work closely with the IT Customer Service Team Leader and IT Services Business Partners to improve existing services and embed ITIL best practices
- Assist in continually improving IT services by identifying trends and opportunities for improvement
- Collaborate with all IT teams to shape the overall approach to support provision
Why Work with Us:
- Competitive salary and benefits package
- 35 days annual leave + 8 bank holidays + opportunity to purchase up to 5 days annual leave
- Access to local government pension scheme
- Discounts at various stores and services across the UK via our Vivup App
- Various travel schemes including cycle to work, local transport, and car benefit scheme
- Opportunities for professional development including 8 dedicated CPD days and our request to invest programme
A Place to Belong:
We are committed to supporting our colleagues' wellbeing and offer a range of initiatives to promote mental health and wellbeing.
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