IT Service Desk Technician

23 hours ago


Nottingham, Nottingham, United Kingdom Getting In Limited Full time
Job Description

We are seeking an IT Service Desk Technician to join our team in Nottingham. This role will involve supporting the IT Customer service team leader in ensuring that SLAs and KPI targets are being met.

You will be responsible for implementing and continuously improving incident management, problem management and request fulfilment processes to provide a consistent high-quality service to all end users.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.



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