Technical Field Service Engineer for Life Science Instruments
21 hours ago
We are currently seeking a skilled Technical Field Service Engineer to be based in the North of England, covering Yorkshire, the North West, Scotland, and North-East England as required.
In this role, you will work hands-on with our life sciences and diagnostics instrumentations lines, acting as the face of Revvity, ensuring our customer needs are met with high quality.
The initial products that will be supported include our Reproductive Health portfolio, later expanding to a broader portfolio.
Job Responsibilities:- Perform field service as advised by Customer Care, carrying out installation, maintenance, and repair of the current and future Life Science/Diagnostics instrument portfolio with an initial focus on Reproductive Health Screening.
- Provide first-line onsite user training on life science and diagnostics systems.
- Organize routine maintenance allocated on a monthly basis.
- Maintain accurate documentation, circuit diagrams, Service Data Bulletins, and manuals to undertake service on specific instrument types.
- Maintain personal service spares issued and inventory records to the highest standard.
- Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the specified times.
- Rélevant education or equivalent experience (e.g., Bachelor in Electronic Engineering or Biotechnology).
- Experience in a Customer Service Environment, preferably with Life Science instrument applications.
- Good communications skills.
- Strong customer service ethic.
- Prepared to travel.
- Full driving license.
- Strong technical support and mentoring.
- Meaningful work with professional customers.
- Focus on career development.
- Collaborative and diverse environment.
- A competitive salary of £40,000 - £60,000 per annum, inclusive of commission, private healthcare, life insurance, and more.
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