Service Desk Operations Manager

The Global IT Service Desk Supervisor is responsible for overseeing the day-to-day IT Helpdesk environment, ensuring timely and professional delivery of technical support to end-users.This role involves managing, maintaining, and developing the IT Helpdesk environment, providing management reports on help desk operations, and enforcing technical standards...

Role Summary:We are looking for an accomplished Customer Support Manager to lead our technical support team and spearhead customer experience initiatives. As a seasoned professional, you will leverage your expertise to drive process improvements and develop innovative solutions that enhance efficiency and customer satisfaction.Responsibilities:Oversight of...

Take your career to the next level as a Front Desk Operations Manager at Valor Hospitality Partners, LLC!This exciting role offers a unique opportunity to develop your skills and knowledge in hotel operations and management.As a Front Desk Operations Manager, you will be responsible for leading a team of Front Desk staff during night shifts and ensuring that...

About the JobWe are looking for a Service Desk Technician to join our team in Leeds. As an IT Support Specialist, you will be responsible for providing technical support to internal end-users and external customers during agreed working hours on a rota basis.Key ResponsibilitiesProvision of technical support to all internal end-users and external customers...

Job Title: Technical Service Desk Specialist About the Role:This Technical Service Desk Specialist role involves providing expert technical support to clients, ensuring they receive seamless and efficient services. As a key member of the IT support team, you will be responsible for resolving technical issues, escalating complex problems, and collaborating...

About the RoleWe are currently seeking a Technical Service Desk Manager to join our team at LMS Group. The successful candidate will be responsible for managing client queries, ensuring SLAs are met, and working closely with teams to evaluate and prevent problems.Responsibilities:Manage assigned 3rd line tickets, identify root causes, and resolve issues...

About UsGraham Group is a leading provider of facilities management services in the UK and Ireland.We deliver fully integrated services, including building fabric and mechanical & electrical maintenance, projects and minor works, compliance services, fire and security services, energy services, and traffic management.Our annual turnover exceeds £948m per...

Job Description: IT Service Desk Leadership PositionThis is an exciting opportunity for an experienced IT professional to join our team as an IT Service Desk Leader. As a key member of our IT department, you will be responsible for overseeing the day-to-day operations of our global Help Desk environment.Responsibilities:Develop and implement processes to...

DYNAMIC SEARCH SOLUTIONS IS SEEKING A SERVICE DESK EXPERT IN EAST YORKSHIRE. AS AN IT SUPPORT SPECIALIST, YOU WILL BE PART OF THE SERVICE DESK TEAM, RESOLVING CUSTOMER ISSUES EFFICIENTLY.ASSISTING IN RESOLVING CUSTOMER ISSUES IN A SHORT TIMEFRAME.SUPPORTING JUNIOR TEAM MEMBERS.ESCALATING TICKETS TO SENIOR TEAM MEMBERS WHEN NECESSARY.USING ITSM TOOLS TO...

Job Title: IT Service Desk ExpertAbout the Company: Interface Recruitment UK is a leading recruitment agency based in Leeds.About the Role:We are seeking an IT Service Desk Expert to join our team in Leeds. As an ITIL V4 certified professional, you will be working on-site and from home (50% work-from-home arrangement) to provide technical support to internal...

About GRAHAM GroupWe deliver fully integrated facilities management services across the UK and Ireland, boasting an annual turnover in excess of £948m per annum. We're committed to investing in our people and creating the conditions for them to excel.Job OverviewThe Contract Help Desk Operatives role offers an exciting opportunity to work with a leading...

Fruition IT: Delivering Cutting-Edge Technology SolutionsWe are seeking a skilled 1st Line IT Support Service Desk Engineer to join our team in Leeds. As a key member of our service desk, you will be responsible for providing exceptional customer service and resolving complex technical issues. The role requires experience with Windows 10/11 troubleshooting,...

Job Summary: Fruition IT is looking for a Technical Service Desk Professional to join our team in Leeds. The successful candidate will provide first-line technical support to clients, ensuring that their IT needs are met efficiently and effectively.About the Role:This role involves serving as the initial point of contact for IT support inquiries, responding...

NewDay Ltd seeks a skilled Service Desk Technical Analyst to provide technical support for our clients and colleagues in Leeds. This permanent full-time role offers hybrid working opportunities in our iconic office in Morley or virtually via Microsoft Teams.The ideal candidate will have experience working in an IT environment, ideally in a Service Desk role....

Fleet Asset Controller Role: We are seeking an experienced Service Desk & Compliance Controller to join our team at Dawsongroup Plc. As a key member of our fleet operations team, you will play a vital role in ensuring compliance and operational efficiency. If you're a detail-oriented and excellent communicator with a passion for delivering outstanding...

Job DescriptionAfinite is seeking a highly skilled IT Service Desk Engineer to join their team in Leeds. The ideal candidate will have experience administering and configuring Microsoft 365 platforms, including Entra, Exchange Online, Teams, SharePoint, and OneDrive.The successful candidate will be responsible for providing top-notch IT support for Microsoft...

Fruition IT: A Career Opportunity in IT SupportWe are seeking a highly motivated and organized individual to fill the position of 1st Line IT Support Service Desk Engineer in Leeds. As a key member of our service desk, you will be responsible for providing IT support to customers via email, phone, and ticketing systems. The ideal candidate will have...

Are you an IT professional looking for a new challenge? Interface Recruitment UK is currently seeking a skilled IT Service Desk Technician to join their team in Leeds.About the RoleThis role is ideal for someone who has experience in supporting desktops, laptops, and printers, as well as knowledge of Microsoft Windows desktop operating systems and Microsoft...

Job Description for Technical Support RoleThis Technical Support Analyst position involves providing technical assistance to internal and external customers. As an ITIL V4 certified professional, you will work both on-site and from home, contributing to the overall success of the company.Key Responsibilities:Deliver high-quality technical support through...

About the Role: We are recruiting for a Service Desk Systems Analyst to join our team at Interface Recruitment UK. The successful candidate will provide technical support to our clients, maintaining group systems and infrastructure, and identifying new developments aligned with our organisation's strategy.Key Responsibilities:Deliver systems and requirements...