Service Desk

4 days ago


Leeds, Leeds, United Kingdom Dawsongroup Plc Full time
Fleet Asset Controller Role: We are seeking an experienced Service Desk & Compliance Controller to join our team at Dawsongroup Plc. As a key member of our fleet operations team, you will play a vital role in ensuring compliance and operational efficiency. If you're a detail-oriented and excellent communicator with a passion for delivering outstanding service, we'd love to hear from you

**Job Summary:**
This is a Service Desk Controller role that requires strong communication and problem-solving skills. You will be responsible for handling customer inquiries, ensuring accurate records, and collaborating with colleagues to improve operational efficiency. Your attention to detail and ability to work under pressure will be crucial in ensuring seamless operations.

**Responsibilities:**
- Handle customer inquiries and resolve issues promptly
- Maintain accurate records of fleet activities and compliance
- Collaborate with colleagues to improve operational processes

**Requirements:**
- 2+ years of experience in a related field
- Excellent communication and problem-solving skills
- Ability to work under pressure and meet deadlines

**What We Offer:**
- Competitive salary: £36,000 - £41,000 per annum
- Comprehensive training and development opportunities
- Collaborative and dynamic work environment

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