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Customer Service Lead
3 weeks ago
Job Solutions Ltd is seeking a highly skilled Cross-functional Support Specialist to cover maternity leave. This exciting opportunity offers the chance to work in a fast-paced environment and contribute to the success of our client.
About the RoleThis 14-month fixed-term contract position is based on a 37.5-hour week, with flexibility to work from home or the Bridgwater office as required. As a key member of our client's team, you will be responsible for providing exceptional customer service and support.
Key Responsibilities- Deliver high-quality customer care through various communication channels
- Collaborate with internal stakeholders to resolve issues efficiently
- Maintain accurate records and data to inform business decisions
- Strong interpersonal and problem-solving skills
- Excellent communication and time management abilities
- Proficiency in Microsoft Office applications
A competitive salary (£35,000 - £42,000 per annum) and benefits package that reflects our commitment to employee satisfaction. This is an excellent opportunity to grow your career in a dynamic and supportive environment.