Customer Experience Lead

Main ResponsibilitiesLead, mentor, and manage the customer service team, providing guidance and support.Ensure timely and effective resolution of customer inquiries and complaints via various channels.Analyse customer feedback and identify areas for improvement to enhance the customer experience.

About The Role:The Customer Service Manager oversees customer service operations, ensuring exceptional client experiences. Key responsibilities include managing a team of representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.Additional duties involve leading, mentoring, and managing the customer...

Client Experience Lead Position">Recruitment Helpline Ltd is looking for an experienced Client Experience Lead to join their team. In this role, you will be responsible for leading the customer service team, developing strategies to improve customer satisfaction, and managing budgets to ensure effective use of resources.">This is a full-time, permanent...

Retail Customer Care ManagerKey Responsibilities:Assist our local client with their recruitment for a Permanent Retail Customer Care ManagerJoin a busy, professional team in Bridgwater, SomersetWork as part of the Head of Customer Care reporting lineAbout the Job:This is a Permanent - Full Time role, which will be Hybrid after probation. The successful...

About the RoleWe are seeking a seasoned Customer Service Manager to oversee and enhance customer service operations, ensuring exceptional service delivery and effective issue resolution.The successful candidate will lead a team of customer service representatives, analyse service metrics, and implement strategies to improve overall customer satisfaction.

Job Title: Customer Care ManagerWe are delighted to be assisting our client with their recruitment for a temporary Customer Care Manager role. This is an exciting opportunity to join our client's team as they look for someone to cover the maternity leave of their current employee.As a Customer Care Manager, you will be responsible for managing a team of...

Role Overview: We are seeking a highly skilled and experienced Retail Customer Care Manager to join our team at Job Solutions Ltd. As a key member of our Customer Care department, you will be responsible for leading a team of Customer Service Advisors to deliver exceptional customer experiences and drive sales growth.The successful candidate will possess...

Retail Customer Experience ManagerWe are seeking a skilled Retail Customer Experience Manager to join our team at Job Solutions Ltd. The successful candidate will be responsible for delivering exceptional customer experiences across our retail locations.The ideal candidate will have a strong background in customer service, with experience working in a...

Job Summary: We are seeking a seasoned Customer Care Manager to oversee our customer support operations. The successful candidate will have a strong background in customer service, leadership, and teamwork.Responsibilities:To lead a team of customer support specialists, ensuring timely and effective issue resolution.To collaborate with cross-functional teams...

We are looking for a talented Customer Experience Manager to join our team at Recruitment Helpline.Job Overview: As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance overall customer satisfaction. You will work closely with the customer service team to ensure timely and effective resolution of...

Customer Experience Manager BridgwaterWe are seeking a highly experienced Customer Experience Manager to join our team at Job Solutions Ltd. This is an excellent opportunity for a motivated and customer-focused individual to take on a key role in delivering exceptional customer service and driving business growth.Job Summary: The successful candidate will be...

Job Title: Customer Experience ManagerAbout the Role:We are seeking an experienced Customer Care Manager to join our team on a 14-month fixed-term contract. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support.The successful candidate will have previous experience in a similar role, excellent...

Job Summary:We are seeking a highly skilled Customer Care and Complaints Manager to join our team on a temporary basis. The successful candidate will be responsible for providing exceptional customer service, resolving complaints, and maintaining a positive reputation for our client.The ideal candidate will have excellent communication and problem-solving...

Retail Customer Care Manager RoleJob Solutions Ltd is seeking an experienced Retail Customer Care Manager to join our team in Bridgwater, Somerset. This permanent full-time position offers a great opportunity for the right candidate to showcase their skills and experience.Responsibilities:Deliver exceptional customer service to achieve high levels of...

Our MissionAt Clinisupplies, we want to make a difference in healthcare by developing products that meet the needs of our customers. We believe in delivering value to our customers and recognising that the NHS needs to offer quality care while saving money.Job RoleWe are seeking an experienced professional to join our team as a Customer Experience Manager....

Job DescriptionThe Retail Customer Care Manager is a critical role that requires a proven leader with exceptional communication and organisational skills. The successful candidate will be responsible for managing a team of Customer Service Advisors, driving sales growth, and improving administrative processes. Key responsibilities include recruiting,...

Job DescriptionRetail Customer Experience ManagerWe are seeking a Retail Customer Experience Manager to join our team at Job Solutions Ltd in Bridgwater, Somerset. This is a permanent, full-time opportunity.Key Responsibilities:Manage customer relationships and resolve issues effectively.Work closely with the Head of Customer Care to achieve sales targets...

Job Overview:We are looking for an experienced Customer Experience Manager - Retail to join our professional team in Bridgwater, Somerset.Responsibilities:Manage the customer care team to deliver exceptional customer experiences across all retail channelsDevelop and implement customer-centric strategies to drive business growthEnsure high levels of product...

Job OverviewWe are seeking an experienced Customer Care Lead to join our team at Job Solutions Ltd. This is a 14-month fixed term contract role, providing maternity cover for a busy professional team.The successful candidate will be responsible for managing a team of Customer Care Advisors, driving efficiency through leadership and process reviews, and...

Job Title: Customer Care and Complaints ManagerLocation: Full-time position in Bridgwater with hybrid work flexibility, 3 days in the office and 2 days at home.Hours: 37.5 hours per week between 8am and 5pm.Contract Type: Fixed-term contract for 14 months to cover maternity leave.At Job Solutions Ltd, we're delighted to assist our client in finding a...