Customer Experience Liaison
3 days ago
We are delighted to be assisting our client with their recruitment for a temporary Customer Care Manager role. This is an exciting opportunity to join our client's team as they look for someone to cover the maternity leave of their current employee.
As a Customer Care Manager, you will be responsible for managing a team of customer service representatives and ensuring that all customers receive excellent service. You will also be involved in training and development of the team, as well as implementing processes to improve efficiency and productivity.
The ideal candidate will have previous experience in a similar role, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment. If you are looking for a challenging and rewarding role, please apply.
**Key Responsibilities:**
- Manage a team of customer service representatives
- Train and develop team members
- Implement processes to improve efficiency and productivity
**What We Offer:**
- A competitive salary of £35,000 - £40,000 per annum
- A 14-month fixed term contract
- The opportunity to work with a leading company in the industry
If you are interested in this exciting opportunity, please submit your application.
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