Customer Experience Manager

22 hours ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

Job Overview:

We are looking for an experienced Customer Experience Manager - Retail to join our professional team in Bridgwater, Somerset.

Responsibilities:

  • Manage the customer care team to deliver exceptional customer experiences across all retail channels
  • Develop and implement customer-centric strategies to drive business growth
  • Ensure high levels of product knowledge and stay up-to-date with industry trends
  • Collaborate with other teams to ensure seamless customer journeys

Requirements:

  • Proven experience in a customer-facing role, preferably in retail
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills

Estimated Salary: £42,500 per annum



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