Customer Experience Manager
22 hours ago
Job Overview:
We are looking for an experienced Customer Experience Manager - Retail to join our professional team in Bridgwater, Somerset.
Responsibilities:
- Manage the customer care team to deliver exceptional customer experiences across all retail channels
- Develop and implement customer-centric strategies to drive business growth
- Ensure high levels of product knowledge and stay up-to-date with industry trends
- Collaborate with other teams to ensure seamless customer journeys
Requirements:
- Proven experience in a customer-facing role, preferably in retail
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
- Strong analytical and problem-solving skills
Estimated Salary: £42,500 per annum
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