Customer Service Representative

5 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

At Job Solutions Ltd, we are seeking a highly skilled and experienced Customer Service Advisor to join our team in Bridgwater, Somerset. This is an exciting opportunity for the right candidate to make a real impact in a dynamic and fast-paced environment.

The successful applicant will play a critical role in maintaining and developing sales of clients' products to customers in the UK and Ireland. They will work closely with internal and external stakeholders to provide exceptional customer service, resolving queries and issues in a professional and timely manner.

This position offers excellent opportunities for growth and development, with the potential for permanent opportunities for the right candidates. As a key member of our team, you will be responsible for:

  • Providing exceptional customer service via phone, email, and social media
  • Processing and managing orders using our ERP system
  • Liaising with couriers to obtain delivery status
  • Communicating with customers regarding order status, stock availability, and any issues or delays
  • Investigating and resolving customer complaints

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should have experience in customer-facing roles and be proficient in Microsoft Office.

We offer a competitive salary of approximately £28,000 - £32,000 per annum, depending on experience, and a range of benefits. If you are a motivated and customer-focused individual looking for a new challenge, please apply now.



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