Customer Service Representative

7 days ago


Bridgwater, Somerset, United Kingdom Pets at Home Full time

Join Our Team as a Store Colleague in Bridgwater

We're looking for passionate and caring individuals who love pets and want to make a difference in their community. As a Store Colleague at Pets at Home, you'll be part of our community-focused team that helps local pet owners and their pets.

  • Flexible hours: We need you to be flexible and work a variety of shifts across 7 days a week, including weekends and bank holidays. You'll receive a minimum contract of 16 hours, but you may need to work more hours to cover busy periods, absences, and holidays.
  • Industry-leading training: You'll receive 6 months of comprehensive training covering all aspects of the role, including pet handling, customer service, and health and safety.
  • Competitive benefits: Our benefits package includes a discretionary annual bonus scheme, paid holidays, extra days off for special occasions, and discounts on Pets at Home products.

Your Benefits

We reward and recognise our store colleagues in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future.

  1. A discretionary annual bonus scheme available to all hourly paid store colleagues.
  2. Paid holidays: all colleagues will receive at least 28* days paid annual leave, which will rise to 33* days after 2 years.
  3. Extra days off for times that matter, e.g. birthdays and anniversaries.
  4. 20% colleague discount for all Pets at Home Group brands within our Pets at Home stores, Pets Grooming, Vets for Pets and online. 30% discount on own brand products.
  5. Access to a benefits platform with lots of discounts on other retailers.
  6. A free and confidential Employee Assistance Programme (EAP).
  7. Life Assurance for all colleagues.

About Us

Pets at Home is a leading pet care retailer with a passion for helping pets and their owners. Our Pet Care Centres offer a range of services, including Pets Grooming and Vets for Pets practices. We're committed to creating a friendly, safe, and welcoming space for pet owners at a local level.



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