Customer Care Manager Lead
1 day ago
We are seeking a highly experienced Customer Care Manager to join our team at Job Solutions Ltd. This role offers a unique opportunity to lead a team of Customer Care Advisors and drive efficiency through leadership, process reviews, and continual improvement.
Key Responsibilities- Recruit, coach, mentor, and develop Customer Care Advisors to excel in their roles.
- Carry out regular 1:1 meetings, mid-year, and yearly appraisals to track progress and set goals.
- Work closely with Directors of Sales to maintain and develop sales of products to UK Specification accounts.
- Manage the pricing and quotations/campaigns cycle for Retail, Specification, and Export Markets.
- Proven leadership experience in a customer-facing role.
- Excellent communication, time management, and organisational skills.
- Ability to work flexibly and adapt to changing business needs.
The successful candidate will have a strong background in operations management, with a proven track record of driving efficiency and improving customer satisfaction. We offer a competitive salary of £52,500 per annum, based on location and qualifications.
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Care Service Lead
1 day ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full timeAbout the RoleWe are recruiting a Registered Service Manager to lead our residential service in Bridgwater, Somerset. As a key member of our team, you will work closely with local authorities, healthcare professionals, and families of the people we support.You will be responsible for managing the day-to-day running of the service(s), developing and...
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Care Management Specialist
1 week ago
Bridgwater, Somerset, United Kingdom Voyage Care Full timeAbout Voyage CareVoyage Care is a leading provider of care services, dedicated to enhancing the quality of life for individuals with complex needs.As a Registered Service Manager at Voyage Care, you will play a vital role in leading our residential service in Bridgwater, Somerset. Our service is a welcoming and friendly environment with a dynamic team that...
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Customer Care Team Leader
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Solutions Ltd is seeking a skilled Customer Care Manager to provide exceptional customer service and lead a team of representatives on a temporary basis.The ideal candidate will work 37.5 hours per week between 8am and 5pm, maintaining accurate records and reports on customer interactions and team performance.Key Responsibilities:Provide top-notch...
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Dialysis Unit Care Manager
1 day ago
Bridgwater, Somerset, United Kingdom Fresenius Medical Care Full timeJob Title: Dialysis Unit Care ManagerWe are looking for an experienced and compassionate Dialysis Unit Care Manager to lead our team in providing high-quality patient care. The successful candidate will be responsible for managing a team of healthcare professionals, overseeing patient care, and ensuring that all necessary protocols and procedures are...
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Hybrid Working Customer Care Lead
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionCompany OverviewJob Solutions Ltd is a recruitment agency assisting our clients with their staffing needs. Our team is dedicated to providing exceptional service to both our clients and candidates.Job TitleMaternity Cover ManagerLocationBridgwater, UK (with flexible hybrid working arrangement)Job TypeFull-time, fixed-term contract (14...
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Senior Care Operations Manager
4 weeks ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full time £35,000 - £38,805Voyage Care Ltd is a sector-leading organisation that prioritises the well-being and growth of its staff. We are currently seeking a highly skilled Senior Care Operations Manager to join our team in Bridgwater, Somerset.As a Senior Care Operations Manager, you will be responsible for overseeing the day-to-day operations of our residential service, ensuring...
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Experienced Care Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Somerset Care Bank Team Full timeLead Care Role - Somerset Care Bank TeamWe are looking for a skilled and experienced Lead Care professional to join our bank team in Somerset. As a key member of our team, you will be responsible for leading care staff in the South West region.This role offers flexible scheduling and competitive rates of pay, making it an ideal opportunity for those seeking...
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Senior Care and Support Specialist
3 weeks ago
Bridgwater, Somerset, United Kingdom Somerset Care Full timeAbout the RoleWe are seeking a skilled and compassionate Senior Care and Support Specialist to join our team in Bridgwater. As a key member of our care team, you will provide high-quality care and support to our customers, helping them to maintain their independence and dignity in their own homes.Key ResponsibilitiesProvide personal care and support to...
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Care Services Manager
17 hours ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full time £35,000 - £38,805About the Role:We are seeking a highly motivated Registered Service Manager to join our team in Bridgwater, Somerset. As a Registered Service Manager, you will be responsible for leading a team of professionals, managing the day-to-day operations of the service(s), and ensuring that individuals receive high-quality care and support.Your key responsibilities...
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Service Delivery Lead
2 weeks ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full timeJob OverviewCare Sector Leader - Residential Service ManagerVoyage Care Ltd is seeking a skilled and compassionate Care Sector Leader to manage our residential service in Bridgwater, Somerset. As a key member of our management team, you will lead a dynamic team to enhance the quality of life for individuals we support.Main Responsibilities:Manage the...
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Apprentice in Customer Care
2 weeks ago
Bridgwater, Somerset, United Kingdom Skill Up Somerset Full timeIf you are passionate about delivering exceptional customer service and have a desire to learn and grow in a supportive environment, we encourage you to apply for the Level 2 Customer Service Apprentice position at East Quay Medical Centre, Bridgwater.Key ResponsibilitiesMain Tasks:Manage appointment bookings and cancellationsProcess prescription orders and...
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Customer Service Lead
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time £30,000Job Description:We are seeking a highly skilled Customer Care Manager to join our team on a 14-month fixed term contract as Maternity Cover. The successful candidate will be based in Bridgwater, working 3 days in the office and 2 days from home.This is a full-time role, with a minimum of 37.5 hours worked per week between the hours of 8am and 5pm. We offer...
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Customer Service Manager
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAbout the RoleThe Retail Customer Care Manager will oversee a team responsible for managing sales and administrative aspects of the ordering cycle.This is a hybrid role, requiring 3 days in the office and 2 days at home, with flexibility depending on business needs.Estimated salary range: £35,000 - £45,000 per annum.Key ResponsibilitiesLead and develop a...
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Care and Support Associate
4 weeks ago
Bridgwater, Somerset, United Kingdom Somerset Care Full timeSomerset Care is an award-winning not-for-profit care provider across the South West. We are looking for a dedicated Care and Support Worker to join our Home Care Team in Bridgwater and surrounding areas.About the RoleAs a Care and Support Worker, you will provide support to individuals in their own homes, out and about, with personal care, hobbies, or...
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Customer Experience Manager
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRetail Customer Care Manager RoleJob Solutions Ltd is seeking an experienced Retail Customer Care Manager to join our team in Bridgwater, Somerset. This permanent full-time position offers a great opportunity for the right candidate to showcase their skills and experience.Responsibilities:Deliver exceptional customer service to achieve high levels of...
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Customer Service Manager
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeEstimated Salary: £35,000 - £45,000 per annumRetail Customer Care Managers play a vital role in managing teams of Customer Service Advisors who drive sales and handle administrative tasks. This position requires strong leadership skills to maintain efficiency, review processes, and continually improve department performance. The successful candidate will...
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Complex Care Deputy Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom CareTech Group Full timeJob OverviewThis exciting opportunity has arisen for a Complex Care Deputy Lead to join our team in the Bridgwater area. As a key member of our senior management team, you will be responsible for supporting the Registered Manager in the day-to-day operation of our care service.As a highly motivated and experienced individual, you will lead by example,...
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Care Services Team Lead
1 week ago
Bridgwater, Somerset, United Kingdom Additional Resources Full timeCareers at Additional Resources: We are committed to delivering high-quality care services to children and young people. Our team is dedicated to providing exceptional support and resources to help individuals reach their full potential.About the Job: As a Deputy Manager / Home Manager, you will play a key role in supporting the management team to deliver...
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Care and Support Professionals
1 day ago
Bridgwater, Somerset, United Kingdom Voyage Care Ltd Full time £12About Voyage Care LtdVoyage Care Ltd is a leading provider of care services, dedicated to enhancing the quality of life for individuals with complex needs. We are passionate about delivering person-centered care that promotes independence, dignity, and well-being.
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Client Care Director
1 day ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time £30,000As a Customer Care Manager at Job Solutions Ltd, you will be responsible for leading a team of customer care professionals to deliver exceptional customer experiences. This role is ideal for someone who can lead by example, drive results in a fast-paced environment, and provide exceptional customer service.About the Role:This is a 14-month fixed-term...