Hybrid Working Customer Care Lead

2 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time
Job Description
Company Overview
Job Solutions Ltd is a recruitment agency assisting our clients with their staffing needs. Our team is dedicated to providing exceptional service to both our clients and candidates.

Job Title
Maternity Cover Manager

Location
Bridgwater, UK (with flexible hybrid working arrangement)

Job Type
Full-time, fixed-term contract (14 months)

Salary
£25-£30 per hour

About the Role
We are seeking a highly skilled and experienced customer care manager to fill a maternity cover position. The successful applicant will work full-time until the probation period is completed, then transition to a hybrid schedule with 3 days in the office and 2 days working from home.

This challenging yet rewarding role requires a professional who can deliver exceptional customer service, ensure a seamless experience for clients, and work collaboratively with the team to achieve business objectives. You will have the opportunity to work in a dynamic environment, contributing to the success of our client's business.

Key Responsibilities
- Deliver exceptional customer service in a full-time capacity
- Collaborate with the team to achieve business objectives
- Develop and maintain strong relationships with clients

Requirements
- Proven experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Adaptability and flexibility in a fast-paced environment

What We Offer
- Competitive hourly rate of £25-£30 per hour
- Opportunities for career growth and development
- Dynamic and supportive work environment


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