Customer Service Manager
11 hours ago
Retail Customer Care Managers play a vital role in managing teams of Customer Service Advisors who drive sales and handle administrative tasks. This position requires strong leadership skills to maintain efficiency, review processes, and continually improve department performance. The successful candidate will provide general support to the Contract Customer Care Manager and deputise for the Head of Customer Care as needed.
The key responsibilities include recruiting, coaching, and developing Customer Care Advisors, setting clear goals, and deploying strategies focused on achieving these objectives. Additionally, the role involves working closely with the Retail Director of Sales to develop sales of our clients' products to UK retail accounts. Other duties include reviewing service procedures, engaging in projects to improve ways of working, accurately reporting and analysing KPIs, and implementing improvements to enhance the customer experience.
This role requires a proven leader with excellent communication skills, time management abilities, and high organisational skills. The ideal candidate will possess analytical skills, be able to think strategically, and have a patient and understanding approach.
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Customer Service Manager
9 hours ago
Bridgwater, Somerset, United Kingdom Entain Group Full timeAbout the RoleWe are seeking a Retail Customer Service Manager to join our team at Entain Group.This is a key role that requires strong communication and interpersonal skills to deliver exceptional customer service and drive excellence daily.
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Customer Service Manager
11 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAbout the RoleThe Retail Customer Care Manager will oversee a team responsible for managing sales and administrative aspects of the ordering cycle.This is a hybrid role, requiring 3 days in the office and 2 days at home, with flexibility depending on business needs.Estimated salary range: £35,000 - £45,000 per annum.Key ResponsibilitiesLead and develop a...
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Customer Service Director
4 days ago
Bridgwater, Somerset, United Kingdom CV-Library Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Recruitment Helpline.This is an excellent opportunity for an experienced professional to oversee and improve customer service operations, ensuring that the team delivers exceptional service to clients.
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Senior Operations and Customer Service Manager
3 weeks ago
Bridgwater, Somerset, United Kingdom Hawk 3 Talent Solutions Full timeHawk 3 Talent Solutions is seeking a highly skilled Senior Operations and Customer Service Manager to join our client's team in Bridgwater, Somerset. This senior-level role offers a unique opportunity for career advancement and leadership development.About the Company:Our client is a highly successful specialist fire protection & security solutions company...
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Customer Service Representative
1 month ago
Bridgwater, Somerset, United Kingdom Clinisupplies Full time**About Clinisupplies**Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions.Our portfolio also includes a range of bandages and garments for the treatment of wounds and chronic skin conditions.As a key member of our team, you will play a vital...
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Customer Service Representative
4 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAt Job Solutions Ltd, we are seeking a highly skilled and experienced Customer Service Advisor to join our team in Bridgwater, Somerset. This is an exciting opportunity for the right candidate to make a real impact in a dynamic and fast-paced environment.The successful applicant will play a critical role in maintaining and developing sales of clients'...
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Customer Service Ambassador
4 weeks ago
Bridgwater, Somerset, United Kingdom Welcome Break Full timeExperience the Reward of Working with a Leading Travel CompanyWelcome Break, a pioneering travel company in Northern Ireland, is seeking an exceptional Customer Service Ambassador to join our team. As a key member, you will play a vital role in delivering world-class customer experiences across our network of Forecourts, Shops, and Restaurants.We offer a...
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Customer Service Coordinator
2 weeks ago
Bridgwater, Somerset, United Kingdom Clinisupplies Full time**About the Role**\We are looking for a skilled and experienced individual to join our team as a Prescription Services Advisor.\This role involves processing prescriptions, managing customer relationships, and maintaining accurate records.\The successful candidate will have excellent communication and organisational skills, with the ability to work...
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Customer Service Representative
4 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Care Advisor to join our team at Job Solutions Ltd in Bridgwater, Somerset.About the Role:This is an exciting opportunity for a customer-focused individual to provide exceptional service to our clients in Retail and/or Specification divisions in the UK and Ireland.You will be responsible...
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Customer Service Representative
2 months ago
Bridgwater, Somerset, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering exceptional customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and resolving...
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Customer Service Director
10 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob SummaryThe role of the Maternity Cover Manager is to provide exceptional customer care in a fast-paced environment. Job Solutions Ltd are assisting our client with this temporary position, requiring a skilled professional to work full-time until the probation period is completed, then transitioning to a hybrid schedule with 3 days in the office and 2...
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Customer Service Supervisor
10 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Summary: We are seeking a skilled Customer Service Supervisor to join our team at Job Solutions Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service and support. About the Role: This is a 14-month fixed term contract position, covering maternity leave. You will work on a hybrid schedule, with 3 days in the...
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Customer Service Representative
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Full timeJob Overview">We are seeking a skilled Customer Service Representative to join our team at Job Solutions Ltd. Based in Bridgwater, Somerset, this role offers a challenging opportunity to work with a growing professional team.">About the Role">">As a key member of our Sales division, you will be responsible for maintaining and developing sales of clients'...
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Retail Customer Service Director
5 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Retail Customer Service DirectorAbout Us:At Job Solutions Ltd, we are seeking a highly skilled and experienced Retail Customer Service Director to join our team in Bridgwater, Somerset.Job Description:The successful candidate will be responsible for managing the customer care team, ensuring excellent customer service standards are maintained...
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Customer Service Representative
3 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Overview:Job Solutions Ltd is seeking a Customer Care Advisor to play a critical role in maintaining and developing sales of clients' products to our customers in Retail and/or Industry sectors.Key Responsibilities:Develop and maintain strong relationships with clients and customersUpsell and cross-sell products to maximize salesProvide exceptional...
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Customer Service Representative
6 hours ago
Bridgwater, Somerset, United Kingdom Notarohomes Full timeWe are seeking a dedicated and organized Customer Service Representative to join our team at Notarohomes, an 88-bed purpose-built Dementia Nursing Home in Bridgwater.About the RoleThe successful candidate will be responsible for providing exceptional customer service to our residents, families, and visitors. Key responsibilities include:Answering phone...
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Customer Service Representative
1 week ago
Bridgwater, Somerset, United Kingdom Skill Up Somerset Full timeThe role of a Level 2 Customer Service Apprentice at East Quay Medical Centre, Bridgwater offers a fantastic opportunity to develop your customer service skills and knowledge of the medical reception environment.Job DescriptionMain Responsibilities:Booking appointments for patients and clientsAnswering phone calls and responding to queriesOrdering...
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Customer Service Representative
3 weeks ago
Bridgwater, Somerset, United Kingdom Next Full timeAbout the RoleAs a Sales Team Member at Next, you will be responsible for delivering outstanding service and excellent stock operations to our customers. This is a fast-paced role that requires flexibility and a passion for delivering exceptional customer experiences.Key ResponsibilitiesOffer fast and friendly service at all times, helping customers find the...
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Customer Experience Manager
7 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRetail Customer Care Manager RoleJob Solutions Ltd is seeking an experienced Retail Customer Care Manager to join our team in Bridgwater, Somerset. This permanent full-time position offers a great opportunity for the right candidate to showcase their skills and experience.Responsibilities:Deliver exceptional customer service to achieve high levels of...
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Customer Service Associate
5 hours ago
Bridgwater, Somerset, United Kingdom Epwin Group Full timeKey ResponsibilitiesAs a Delivery Specialist, your primary duties will include:Managing daily delivery and dispatch processesEnsuring weekly vehicle checks are completedIdentifying, picking, loading, and delivering products in a timely and professional mannerServing and managing customer inquiries