Customer Service Coordinator

2 months ago


Bridgwater, Somerset, United Kingdom Clinisupplies Full time

**About the Role**

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We are looking for a skilled and experienced individual to join our team as a Prescription Services Advisor.

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This role involves processing prescriptions, managing customer relationships, and maintaining accurate records.

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The successful candidate will have excellent communication and organisational skills, with the ability to work independently and as part of a team.

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Key Responsibilities

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Process prescriptions received daily, manage customer relationships, maintain accurate records, ensure all prescriptions are processed in line with despatch deadlines.

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Communicate effectively with customers, colleagues, and stakeholders, both verbally and in writing.

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Requirements

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Previous experience in a customer-facing role, good literacy and numeracy to GCSE O level, intermediate IT skills (Microsoft Office).

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Excellent organisation skills, ability to prioritise workload, excellent communication skills written and verbal, excellent telephone manner.

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Benefits

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A competitive salary of £29,000 - £34,000 per annum, a supportive team environment, opportunities for career development and progression.

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