Customer Experience Manager
3 days ago
We are looking for a talented Customer Experience Manager to join our team at Recruitment Helpline.
Job Overview: As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance overall customer satisfaction. You will work closely with the customer service team to ensure timely and effective resolution of customer inquiries and complaints via various channels.
Responsibilities: The successful candidate will track key customer service metrics, analyse customer feedback, and prepare reports and present insights to upper management. They will also implement tools and systems to streamline the customer service process and collaborate with other departments to ensure alignment and customer-centric initiatives.
What We Offer: In addition to a competitive salary of £34,000 per annum, we offer a comprehensive benefits package, including company pension contributions and 31 days holiday entitlement (including bank holidays). If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Manager
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Customer Experience ManagerAbout the Role:We are seeking an experienced Customer Care Manager to join our team on a 14-month fixed-term contract. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support.The successful candidate will have previous experience in a similar role, excellent...
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Customer Experience Manager
1 week ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Full timeAbout The Role:The Customer Service Manager oversees customer service operations, ensuring exceptional client experiences. Key responsibilities include managing a team of representatives, analysing service metrics, and implementing strategies to enhance overall customer satisfaction.Additional duties involve leading, mentoring, and managing the customer...
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Customer Experience Manager
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRetail Customer Care Manager RoleJob Solutions Ltd is seeking an experienced Retail Customer Care Manager to join our team in Bridgwater, Somerset. This permanent full-time position offers a great opportunity for the right candidate to showcase their skills and experience.Responsibilities:Deliver exceptional customer service to achieve high levels of...
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Customer Experience Manager
5 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Summary:We are seeking a highly skilled Customer Care and Complaints Manager to join our team on a temporary basis. The successful candidate will be responsible for providing exceptional customer service, resolving complaints, and maintaining a positive reputation for our client.The ideal candidate will have excellent communication and problem-solving...
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Customer Experience Manager
7 days ago
Bridgwater, Somerset, United Kingdom Clinisupplies Careers Full timeOur MissionAt Clinisupplies, we want to make a difference in healthcare by developing products that meet the needs of our customers. We believe in delivering value to our customers and recognising that the NHS needs to offer quality care while saving money.Job RoleWe are seeking an experienced professional to join our team as a Customer Experience Manager....
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Customer Experience Manager
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionThe Retail Customer Care Manager is a critical role that requires a proven leader with exceptional communication and organisational skills. The successful candidate will be responsible for managing a team of Customer Service Advisors, driving sales growth, and improving administrative processes. Key responsibilities include recruiting,...
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Retail Customer Experience Manager
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionRetail Customer Experience ManagerWe are seeking a Retail Customer Experience Manager to join our team at Job Solutions Ltd in Bridgwater, Somerset. This is a permanent, full-time opportunity.Key Responsibilities:Manage customer relationships and resolve issues effectively.Work closely with the Head of Customer Care to achieve sales targets...
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Customer Experience Manager
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Overview:We are looking for an experienced Customer Experience Manager - Retail to join our professional team in Bridgwater, Somerset.Responsibilities:Manage the customer care team to deliver exceptional customer experiences across all retail channelsDevelop and implement customer-centric strategies to drive business growthEnsure high levels of product...
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Retail Customer Experience Manager
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRetail Customer Experience ManagerWe are seeking a skilled Retail Customer Experience Manager to join our team at Job Solutions Ltd. The successful candidate will be responsible for delivering exceptional customer experiences across our retail locations.The ideal candidate will have a strong background in customer service, with experience working in a...
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Customer Experience Manager Bridgwater
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeCustomer Experience Manager BridgwaterWe are seeking a highly experienced Customer Experience Manager to join our team at Job Solutions Ltd. This is an excellent opportunity for a motivated and customer-focused individual to take on a key role in delivering exceptional customer service and driving business growth.Job Summary: The successful candidate will be...
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Customer Experience Lead
5 days ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full timeRecruitment Helpline Ltd seeks a seasoned customer experience professional to lead its well-established customer service team in Somerset. The successful candidate will oversee and improve customer service operations, ensuring exceptional client experiences and resolving escalated inquiries.Job Summary:This full-time position manages a team of...
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Customer Experience Liaison
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Customer Care ManagerWe are delighted to be assisting our client with their recruitment for a temporary Customer Care Manager role. This is an exciting opportunity to join our client's team as they look for someone to cover the maternity leave of their current employee.As a Customer Care Manager, you will be responsible for managing a team of...
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Customer Experience Leader
2 weeks ago
Bridgwater, Somerset, United Kingdom CV-Library Full timeMain ResponsibilitiesLead, mentor, and manage the customer service team, providing guidance and support.Ensure timely and effective resolution of customer inquiries and complaints via various channels.Analyse customer feedback and identify areas for improvement to enhance the customer experience.
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Customer Experience Representative
1 month ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeWe are seeking a Customer Service Advisor to join our team at Bridgwater Offices. As a Customer Care Advisor, you will play a crucial role in maintaining and developing sales of clients products to customers in Retail and/or Online.Your key responsibilities will include:Providing exceptional customer service and support to ensure customer satisfactionWorking...
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Customer Experience Associate
4 weeks ago
Bridgwater, Somerset, United Kingdom EG Group Full timeBe Part of Something ExtraordinaryWe're looking for talented individuals to join our team as KFC Team Members at our Bridgewater restaurant. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our goal of serving finger lickin' good chicken to our customers.About the RoleThis is an...
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Customer Experience Specialist
4 weeks ago
Bridgwater, Somerset, United Kingdom Currys Full timeAbout Us:">We're a leading UK retailer of tech, dedicated to helping everyone enjoy amazing technology. As a Sales Colleague at Currys, you'll join a team of caring and committed colleagues who are passionate about delivering exceptional customer service.You'll work flexibly across our opening hours, which typically include Saturdays and Sundays. Our stores...
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Sales and Customer Experience Director
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRole Overview: We are seeking a highly skilled and experienced Retail Customer Care Manager to join our team at Job Solutions Ltd. As a key member of our Customer Care department, you will be responsible for leading a team of Customer Service Advisors to deliver exceptional customer experiences and drive sales growth.The successful candidate will possess...
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Customer Experience and Retention Specialist
3 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Title: Customer Care and Complaints ManagerLocation: Full-time position in Bridgwater with hybrid work flexibility, 3 days in the office and 2 days at home.Hours: 37.5 hours per week between 8am and 5pm.Contract Type: Fixed-term contract for 14 months to cover maternity leave.At Job Solutions Ltd, we're delighted to assist our client in finding a...
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Bridgwater Customer Experience Specialist
5 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeAbout the RoleSupporting Customers as a Temporary ManagerAs a Customer Care Manager, you will be the main point of contact for customers during a maternity leave period.Working 37.5 hours per week, you will provide exceptional customer care and support.This is a 14-month fixed term contract.With Job Solutions Ltd, our client is recruiting a temporary...
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Full Time Customer Experience Professional
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time £30,000Key Responsibilities:To provide exceptional customer service and support to clients.To manage and maintain accurate records and databases.To develop and implement effective solutions to customer complaints and issues.We estimate that this role will pay around £25,000 - £30,000 per annum, depending on experience. If you are a motivated and customer-focused...