Customer Experience Manager

2 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time
Job Description
The Retail Customer Care Manager is a critical role that requires a proven leader with exceptional communication and organisational skills. The successful candidate will be responsible for managing a team of Customer Service Advisors, driving sales growth, and improving administrative processes. Key responsibilities include recruiting, coaching, mentoring, and developing team members, conducting regular appraisals, and working closely with the Retail Director of Sales. The ideal candidate will have a strong background in customer service, sales, and leadership, with excellent analytical and problem-solving skills. In return, we offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.

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