Retail Customer Experience Manager

3 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

Retail Customer Experience Manager

We are seeking a skilled Retail Customer Experience Manager to join our team at Job Solutions Ltd. The successful candidate will be responsible for delivering exceptional customer experiences across our retail locations.

The ideal candidate will have a strong background in customer service, with experience working in a fast-paced retail environment.

Key Responsibilities:

  • Lead a team of customer service representatives to ensure excellent customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in customer-facing roles
  • Excellent communication and leadership skills

Salary: £35,000 - £45,000 per annum, depending on experience

Benefits:

  • Generous holiday allowance
  • Opportunities for career progression
  • Competitive pension scheme

About Us:

Job Solutions Ltd is a leading recruitment agency with a reputation for excellence. We are passionate about helping people find their dream jobs and companies find the best talent.



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