Customer Service Team Lead
5 days ago
We are seeking an experienced Customer Service Team Lead to join our team at Job Solutions Ltd. As a key member of our Management team, you will be responsible for leading a team of Customer Service Advisors in achieving sales targets and providing exceptional customer service.
The ideal candidate will have proven leadership skills, excellent communication skills, and the ability to think strategically. You will be expected to drive efficiency through process reviews and continually improve the department's performance.
A salary of £45,000 - £55,000 per annum is offered for this role, depending on experience.
Responsibilities- Recruit, coach, mentor, and develop Customer Care Advisors
- Carry out regular 1:1s, mid-year, and yearly appraisals
- Set clear goals and deploy strategies focused towards these goals
- Work closely with the Retail Director of Sales to maintain and develop sales of our clients' products to UK Retail accounts
- Develop, adapt, and review service procedures and processes to improve the department's efficiency
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Customer Service Team Lead
5 days ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full time**Job Title:** Customer Service Team LeadAt Recruitment Helpline, we are seeking an experienced Customer Service Team Lead to join our team. The successful candidate will oversee and improve customer service operations, ensuring exceptional service delivery to clients.**Key Responsibilities:Lead and mentor a team of customer service representatives,...
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Customer Service Team Lead
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeWe are seeking an experienced Customer Service Team Lead to join our client on a 14-month fixed-term contract basis. The successful candidate will be responsible for managing the day-to-day operations of the customer care team, ensuring exceptional customer service and resolving any issues that may arise.As a Customer Care Manager, you will work closely with...
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Customer Service Team Lead
5 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeRetail Customer Care ManagerWe are seeking a highly skilled Retail Customer Care Manager to join our team at Job Solutions Ltd.This is a permanent full-time role, offering an excellent opportunity to develop your career in customer service management.The ideal candidate will have experience of managing retail teams, with a strong focus on delivering...
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Customer Service and Sales Lead
2 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DetailsRetail Customer Service and Sales LeadThis exciting opportunity has arisen for a Retail Customer Service and Sales Lead to join our team in Bridgwater, Somerset. As a permanent, full-time role, you will play a key part in driving sales growth and improving customer satisfaction.Key Responsibilities:Lead a team of customer-facing staff to deliver...
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Customer Service Team Member
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Bridgwater, Somerset, United Kingdom Clinisupplies Full timeJob DescriptionWe are a leading UK-based manufacturer and supplier of medical appliances, specialising in bladder and bowel products for managing acute and chronic conditions.Our company employs over 800 people in the UK, China and India, supplying our products to the NHS and delivering quality healthcare solutions.As a Customer Services Administrator at...
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Customer Service Lead
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Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Solutions Ltd is seeking a highly skilled Cross-functional Support Specialist to cover maternity leave. This exciting opportunity offers the chance to work in a fast-paced environment and contribute to the success of our client.About the RoleThis 14-month fixed-term contract position is based on a 37.5-hour week, with flexibility to work from home or the...
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Sales and Service Team Lead
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Bridgwater, Somerset, United Kingdom TOPPS TILES Careers Full timeCompany OverviewTopps Tiles is a market-leading business that prides itself on exceptional customer service. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition. As a Deputy Store Manager, you will play a key role in helping us achieve our ambitious plans for the future.SalaryAs a Deputy...
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Customer Care Team Lead
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob SummaryRetail Customer Care Manager plays a critical role in managing a team of Customer Service Advisors, ensuring sales growth and efficient administrative processes.Key ResponsibilitiesRecruit, coach, mentor, and develop Customer Care Advisors. Conduct regular 1:1s, mid-year, and yearly appraisals. Work closely with the Retail Director of Sales to...
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Customer Service Director
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Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full timeWe are seeking a skilled Customer Service Director to lead our team in providing exceptional service to clients. Located in Bridgwater, Somerset, this role offers a competitive salary of £32,000 - £35,000 per annum.About the RoleThe Customer Service Director will oversee customer service operations, ensuring timely and effective resolution of customer...
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Customer Service Lead
2 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time £30,000Job Description:We are seeking a highly skilled Customer Care Manager to join our team on a 14-month fixed term contract as Maternity Cover. The successful candidate will be based in Bridgwater, working 3 days in the office and 2 days from home.This is a full-time role, with a minimum of 37.5 hours worked per week between the hours of 8am and 5pm. We offer...
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Customer Experience Lead
7 days ago
Bridgwater, Somerset, United Kingdom Recruitment Helpline Ltd Full timeRecruitment Helpline Ltd seeks a seasoned customer experience professional to lead its well-established customer service team in Somerset. The successful candidate will oversee and improve customer service operations, ensuring exceptional client experiences and resolving escalated inquiries.Job Summary:This full-time position manages a team of...
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Service Excellence Lead
12 hours ago
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Customer Service Manager
5 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob OverviewWe are seeking a highly skilled Retail Customer Care Manager to join our busy, professional team at Job Solutions Ltd.The ideal candidate will have experience in retail customer service and be able to effectively manage a team of staff to deliver exceptional customer experiences.This is a permanent, full-time position located in Bridgwater,...
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Customer Care Team Leader
2 weeks ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Solutions Ltd is seeking a skilled Customer Care Manager to provide exceptional customer service and lead a team of representatives on a temporary basis.The ideal candidate will work 37.5 hours per week between 8am and 5pm, maintaining accurate records and reports on customer interactions and team performance.Key Responsibilities:Provide top-notch...
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Customer Service Manager
13 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob DescriptionWe are looking for a skilled Retail Customer Care Manager to join our team at Job Solutions Ltd. Based in Bridgwater, Somerset, this is a permanent full-time opportunity.As Retail Customer Care Manager, you will be responsible for managing our customer care team, ensuring exceptional customer service and building strong relationships with...
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Customer Service Administrator
1 week ago
Bridgwater, Somerset, United Kingdom Clinisupplies Full time £22,000About UsClinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. Our portfolio also includes bandages and garments for the treatment of wounds and chronic skin conditions.With over 800 employees in the UK, China and India, we supply our products...
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Customer Care Lead
13 hours ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Description:**Role Overview:**The Customer Care Manager plays a pivotal role in managing a team of Customer Care Advisors who handle administrative and service aspects of the ordering cycle for the Specifications channel. This position requires strong leadership skills to drive efficiency, process reviews, and continual improvement, ensuring the...
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Care Services Team Lead
3 weeks ago
Bridgwater, Somerset, United Kingdom Additional Resources Full timeCareers at Additional Resources: We are committed to delivering high-quality care services to children and young people. Our team is dedicated to providing exceptional support and resources to help individuals reach their full potential.About the Job: As a Deputy Manager / Home Manager, you will play a key role in supporting the management team to deliver...
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Maternity Cover Team Lead
1 week ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeJob Summary:We are seeking an experienced Maternity Cover Team Lead to join our client's team in Bridgwater. The successful candidate will be responsible for leading a team of customer service professionals and ensuring excellent service delivery to clients.The ideal candidate will have a proven track record of leadership and customer service experience. You...
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Customer Service Director in Retail
5 days ago
Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full timeCustomer Service Director in RetailJob Solutions Ltd is seeking an experienced Customer Service Director in Retail to lead our customer service team and drive business growth.The successful candidate will have a proven track record of delivering exceptional customer experiences and improving customer satisfaction.Key Responsibilities:Develop and implement...