Service Excellence Lead

The Customer Care Manager position at Job Solutions Ltd is a critical role that involves leading a team of Customer Care Advisors to deliver exceptional service to clients. As a seasoned professional, you will be responsible for recruiting, coaching, mentoring, and developing team members to achieve business objectives. You will work closely with Directors...

Job DescriptionLeadership & Team Management:Lead, mentor, and manage the customer service team, providing guidance and support.Set performance goals, conduct regular performance evaluations, and manage staffing needs.Customer Support Operations:Ensure timely and effective resolution of customer inquiries and complaints via various channels (email, phone,...

About the Job: We are seeking an accomplished Quality Management Lead to join our client's team on a significant energy infrastructure project in Somerset. This is a unique opportunity to leverage your skills and expertise in quality management, process improvement, and operational excellence.Responsibilities: Developing and implementing quality strategies...

Job DescriptionLead in Environmental ExcellenceThis is an exciting opportunity for someone looking to elevate their career and make a significant contribution to shaping a greener future.The successful candidate will be responsible for supporting senior leadership teams in driving strategy and delivering a range of responsibilities focused on environmental...

We are seeking a highly skilled Project Delivery Lead to join our team at HPC Jobs Service.About the Role:This role involves leading multidiscipline teams associated with allocated building(s) to successful, safe, and quality-assured construction completion.The successful candidate will manage interfaces and collaborate with contractors to ensure suitable...

Job OverviewWe are seeking an experienced Environmental & Sustainability Lead to join our client's team in Bridgwater, Somerset.This is an exciting opportunity to work with a dynamic organisation and contribute to their environmental strategy.Main Responsibilities:Develop and implement environmental improvement plans.Maintain and improve environmental...

Job Solutions Ltd is assisting our client with their recruitment for this temporary position. We are looking for an experienced Customer Care Manager to lead our customer care team in a 14-month fixed-term contract.About the Job:This is a full-time position, initially until the probation period has passed, after which it will be a hybrid role. Flexibility is...

ResponsibilitiesManage assurance and compliance for continuous improvementHelp set and follow the quality framework and process for the client product quality requirementsSupport the Quality Leader to set the quality culture and drive continuous improvementThe position is site-based at Hinkley Point C, forming an important part of both the project team and...

We are seeking a skilled and compassionate individual to fill the role of Care Service Lead at our residential children's home. This is a challenging yet rewarding position that requires strong leadership skills, a deep understanding of childcare principles, and a commitment to delivering exceptional care.The successful candidate will be responsible for...

Job DetailsRetail Customer Service and Sales LeadThis exciting opportunity has arisen for a Retail Customer Service and Sales Lead to join our team in Bridgwater, Somerset. As a permanent, full-time role, you will play a key part in driving sales growth and improving customer satisfaction.Key Responsibilities:Lead a team of customer-facing staff to deliver...

Working PatternsThe shops operate from Monday to Sunday, 8am-10pm, depending on location, including weekends and bank holidays.Your typical weekly rota will include a mix of long shifts, shorter evening shifts, and variable hours each week. As a key holder, you'll be responsible for opening and closing the shop.

**Job Title:** Customer Service Team LeadAt Recruitment Helpline, we are seeking an experienced Customer Service Team Lead to join our team. The successful candidate will oversee and improve customer service operations, ensuring exceptional service delivery to clients.**Key Responsibilities:Lead and mentor a team of customer service representatives,...

Job OverviewWe are seeking an experienced Customer Service Team Lead to join our team at Job Solutions Ltd. As a key member of our Management team, you will be responsible for leading a team of Customer Service Advisors in achieving sales targets and providing exceptional customer service.The ideal candidate will have proven leadership skills, excellent...

We are looking for a Manufacturing Excellence Engineer to join our team at Refresco UK. This role offers a competitive salary of £50,000 - £60,000, 10% annual bonus, and a comprehensive benefits package. As a key member of our manufacturing team, you will be responsible for driving process improvements and ensuring compliance with regulatory...

Job Summary:We are seeking an experienced Retail Service Delivery Lead to join our busy team in Bridgwater, Somerset.Key Responsibilities:Lead a team of customer care agents to deliver sales and service targetsDevelop and implement strategies to improve customer satisfaction and loyaltyMaintain high levels of product knowledge and stay up-to-date with...

Job OverviewCare Sector Leader - Residential Service ManagerVoyage Care Ltd is seeking a skilled and compassionate Care Sector Leader to manage our residential service in Bridgwater, Somerset. As a key member of our management team, you will lead a dynamic team to enhance the quality of life for individuals we support.Main Responsibilities:Manage the...

At Recruitment Helpline, we are committed to delivering exceptional customer service, and we are seeking a skilled Service Quality Lead to join our team.Job Description: As a key member of our leadership team, you will be responsible for leading, mentoring, and managing the customer service team, providing guidance and support. You will also set performance...

About the Role:We are looking for a talented Service Delivery Lead - Maternity Cover to join our team on a fixed-term contract. The successful candidate will be responsible for leading the delivery of high-quality customer service, managing customer complaints, and ensuring that our client's reputation is maintained.The ideal candidate will have a proven...

About the RoleWe are recruiting a Registered Service Manager to lead our residential service in Bridgwater, Somerset. As a key member of our team, you will work closely with local authorities, healthcare professionals, and families of the people we support.You will be responsible for managing the day-to-day running of the service(s), developing and...

Job OverviewWe are seeking an experienced Engineering Excellence Leader to drive engineering performance and compliance across our UK sites.The successful candidate will lead and develop a skilled engineering team, minimizing downtime, enhancing operational effectiveness, and driving business growth through CAPEX contributions.This role is ideal for a...