Service Excellence Manager

3 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

The Customer Care Manager position at Job Solutions Ltd is a critical role that involves leading a team of Customer Care Advisors to deliver exceptional service to clients. As a seasoned professional, you will be responsible for recruiting, coaching, mentoring, and developing team members to achieve business objectives. You will work closely with Directors of Sales to maintain and develop sales of products to UK Specification accounts, manage pricing and quotations/campaigns cycles, and implement process improvements to enhance the customer journey. To succeed in this role, you must have strong leadership skills, excellent communication skills, flexibility, adaptability, and strategic thinking. The estimated salary for this position is around £50,000-£60,000 per annum, based on industry standards and location considerations. Join our team and take advantage of this exciting opportunity to grow your career.



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