Retail Service Delivery Lead
5 days ago
Job Summary:
We are seeking an experienced Retail Service Delivery Lead to join our busy team in Bridgwater, Somerset.
Key Responsibilities:
- Lead a team of customer care agents to deliver sales and service targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain high levels of product knowledge and stay up-to-date with industry trends
- Collaborate with other teams to ensure seamless customer experiences
Requirements:
- Proven experience in a customer-facing role, preferably in retail
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
- Strong analytical and problem-solving skills
Estimated Salary: £41,000 per annum
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