Retail Service Delivery Lead

5 days ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

Job Summary:

We are seeking an experienced Retail Service Delivery Lead to join our busy team in Bridgwater, Somerset.

Key Responsibilities:

  • Lead a team of customer care agents to deliver sales and service targets
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain high levels of product knowledge and stay up-to-date with industry trends
  • Collaborate with other teams to ensure seamless customer experiences

Requirements:

  • Proven experience in a customer-facing role, preferably in retail
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills

Estimated Salary: £41,000 per annum

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