Retail Customer Service Supervisor
3 days ago
Retail Customer Service Supervisor
We are seeking a highly skilled Retail Customer Service Supervisor to join our busy team at Job Solutions Ltd. This is an excellent opportunity for a motivated and customer-focused individual to take on a key role in delivering exceptional customer service.
Job Summary: The successful candidate will be responsible for supervising a team of customer care representatives, providing guidance and support to ensure outstanding customer satisfaction.
Key Responsibilities:
- Supervise and mentor a team of customer care representatives
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with the Head of Customer Care to achieve business objectives
- Ensure compliance with company policies and procedures
Requirements:
- Degree in Business or related field
- Minimum 2 years experience in customer-facing role
- Excellent communication and leadership skills
- Able to work in a fast-paced environment
What We Offer:
- Competitive salary of £35,000 per annum
- Benefits package including pension scheme and life insurance
- Ongoing training and development opportunities
About Us: Job Solutions Ltd is a leading recruitment agency based in Bridgwater, Somerset. We specialize in providing top talent to businesses across various industries.
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