Service Desk Director

Job Title: Service Desk LeadWe are seeking a seasoned IT professional to fill the role of Service Desk Lead at Henderson Scott UK. This is an exciting opportunity for an experienced IT leader to join our team and take charge of our Managed Service support desk.In this position, you will oversee the delivery of exceptional customer experiences, ensuring that...

Henderson Scott invites applications for a Service Operations Director to spearhead our Managed Services team in Chorley.This Hybrid role offers an estimated annual salary of £52,000 - £57,000.As a key leader, you will drive operational excellence, ensuring that our Service Desk teams consistently meet or exceed customer expectations.Your key...

Henderson Scott seeks a seasoned Service Desk Team Lead to join our Managed Service support desk team. In this role, you will be responsible for leading a high-performing team, ensuring they deliver exceptional customer experiences and meet or exceed service level agreements.Key Responsibilities• Manage a service desk team, focusing on timely issue...

**Service Desk Manager UK**: A Key Role in Customer SatisfactionCegedim e-business UK is seeking an experienced Service Desk Manager UK to oversee our technical support team and ensure that our customers receive the highest level of service.Key Responsibilities:Lead a team of technical support technicians and coach them to improve their skills and...

Henderson Scott is seeking a highly skilled Operations Director to lead our Managed Service support desk. The ideal candidate will have previous experience managing a support team within an IT MSP and possess a solid technical background.The successful candidate will be responsible for ensuring our 1st, 2nd & 3rd line engineers deliver exceptional customer...

About the Job: Henderson Scott Careers requires an experienced Service Desk Operations Manager to lead its Managed Service support team. The successful candidate will oversee daily operations, ensure high-quality service delivery, and maintain excellent customer relationships.Responsibilities: • Supervise 1st, 2nd & 3rd line engineers to deliver top-notch...

We are recruiting for an Application Support Manager to join our team in Chorley. This role involves leading a team of 8 technical support engineers, implementing new processes, and ensuring exceptional customer satisfaction. The successful candidate will have a proven track record of managing technical support teams, excellent technical skills, and a deep...

ORCA IT LTD is seeking a Help Desk Team Lead to join its expanding IT MSP. The successful candidate will work from a modern, open-plan office and be responsible for leading a team of technical support specialists. You will have the opportunity to work on a wide range of projects, from monitoring and maintaining systems and networks to supporting updates...

Job Title: Technical Services DirectorWe are seeking a Technical Services Director to lead our technical support team at ORCA IT LTD. As a Technical Services Director, you will be responsible for ensuring the delivery of high-quality technical services to our clients.About the Role:Develop and implement technical strategies to improve service deliveryManage...

Netcentrix IT Service Delivery Director OpportunityJob SummaryWe are seeking an experienced IT Service Delivery Director to lead and manage our support teams, ensuring delivery of world-class customer service while driving continuous improvement in our service processes.About YouTo succeed in this role, you will need:Demonstrated experience in managing...

Henderson Scott requires an experienced IT Service Delivery Manager to lead our Managed Service support desk team. This role offers an exciting opportunity to shape the direction of our service delivery and drive customer satisfaction.Key Responsibilities• Oversee the performance of the service desk team, ensuring they meet or exceed customer expectations...

We are seeking a skilled Care Services Director to join our team at Search Consultancy. As a seasoned manager with experience in managing teams of support workers, you will be responsible for leading our team to deliver exceptional care services to individuals with learning disabilities.The ideal candidate will possess strong leadership skills, be able to...

We are looking for a seasoned Managed Services Team Manager to lead our Service Desk team at Henderson Scott in Chorley.The estimated annual salary for this Hybrid role is £52,000 - £57,000.In this position, you will oversee the day-to-day operations of our Service Desk, ensuring that all teams meet their performance targets and provide top-notch customer...

Job OverviewWe are seeking an experienced Service Manager to lead our Managed Service support desk. The ideal candidate will have a strong background in managing support teams and driving customer satisfaction.

About the Role:We are seeking a highly experienced Application Support Manager to join our team at Cegedim e-business UK. As a senior member of our technical support team, you will be responsible for leading, managing, and coaching a team of 8 technical support technicians. This is a challenging and rewarding role that requires strong leadership and...

Management RoleCreative Support is seeking a skilled Learning Disability Services Director to help manage our nine high-quality learning disability support services in Chorley and Wigan. You will work alongside the Registered Manager to maintain an overview of the services, lead a highly-motivated team, and contribute to the further development of service...

We require an experienced IT Service Delivery Manager to join Henderson Scott's Managed Service support desk. This individual will have a proven track record in managing a support team within an IT MSP and possess a strong technical background.The successful candidate will be responsible for leading our 1st, 2nd & 3rd line engineers to deliver exceptional...

Henderson Scott is seeking a Head of Support Services to lead our Managed Service support desk. The ideal candidate will have previous experience managing a support team within an IT MSP and possess a solid technical background.The successful candidate will be responsible for ensuring our 1st, 2nd & 3rd line engineers deliver exceptional customer service,...

Seeking Experienced ProfessionalHenderson Scott is looking for an accomplished Managed Service Manager to join our team.This individual will be responsible for leading our Managed Service support desk, managing a team of IT support professionals, and ensuring the delivery of exceptional customer service.Key ResponsibilitiesOversee the day-to-day operations...

Job DescriptionWe are seeking an experienced Service Delivery Expert to lead our Managed Service support desk.This role requires a strong background in managing IT support teams and experience building out a Service Desk Team.Main ResponsibilitiesManage 1st, 2nd & 3rd line team members.Ensure consistent delivery of exceptional customer service, meeting or...