Managed Service Manager
15 hours ago
Henderson Scott is looking for an accomplished Managed Service Manager to join our team.
This individual will be responsible for leading our Managed Service support desk, managing a team of IT support professionals, and ensuring the delivery of exceptional customer service.
Key Responsibilities- Oversee the day-to-day operations of our Managed Service support desk.
- Develop and implement strategies to improve customer satisfaction and reduce resolution times.
- Collaborate with cross-functional teams to ensure seamless customer onboarding.
- Minimum 5 years of experience in IT service management.
- Proven track record of success in managing large teams and improving customer satisfaction.
- Strong technical skills and knowledge of IT service management practices.
This position offers a competitive salary range of £50-55K per annum, a hybrid work arrangement, and opportunities for professional growth and development within a dynamic organization like Henderson Scott.
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IT Service Manager
15 hours ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob OverviewWe are seeking an experienced Service Manager to lead our Managed Service support desk. The ideal candidate will have a strong background in managing support teams and driving customer satisfaction.
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Residential Care Manager
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Managed Services Team Manager
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School Environment Manager
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Elderly Care Manager
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IT Service Delivery Manager
2 days ago
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Service Delivery Manager
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Service Manager Lead
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Technical Service Manager
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IT Service Delivery Manager
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Managed Service Leader
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IT Service Delivery Manager
3 days ago
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Manager of Support Services
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Service Manager Lead
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Service Development Manager
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IT Service Delivery Manager
5 days ago
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Care Services Manager
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Deputy Service Manager
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