Service Desk Operations Manager

Job Title: Service Desk LeadWe are seeking a seasoned IT professional to fill the role of Service Desk Lead at Henderson Scott UK. This is an exciting opportunity for an experienced IT leader to join our team and take charge of our Managed Service support desk.In this position, you will oversee the delivery of exceptional customer experiences, ensuring that...

About the RoleHenderson Scott Limited is seeking a highly skilled Managed Service Desk Director to join our team. As a key leader, you will be responsible for managing our support teams and ensuring they meet customer expectations.In this role, you will:Oversee the delivery of exceptional customer experiences through effective team management and...

Henderson Scott invites applications for a Service Operations Director to spearhead our Managed Services team in Chorley.This Hybrid role offers an estimated annual salary of £52,000 - £57,000.As a key leader, you will drive operational excellence, ensuring that our Service Desk teams consistently meet or exceed customer expectations.Your key...

Henderson Scott requires an experienced IT Service Delivery Manager to lead our Managed Service support desk team. This role offers an exciting opportunity to shape the direction of our service delivery and drive customer satisfaction.Key Responsibilities• Oversee the performance of the service desk team, ensuring they meet or exceed customer expectations...

Job DescriptionHenderson Scott require a skilled Support Operations Manager to lead their Managed Service support desk.This role involves managing a team of support engineers to deliver exceptional customer experiences. The ideal candidate will have a proven track record of managing a support team within an IT MSP and be responsible for ensuring that all...

Henderson Scott is seeking a highly skilled Operations Director to lead our Managed Service support desk. The ideal candidate will have previous experience managing a support team within an IT MSP and possess a solid technical background.The successful candidate will be responsible for ensuring our 1st, 2nd & 3rd line engineers deliver exceptional customer...

Role OverviewHenderson Scott UK is looking for an experienced IT leader to assume the role of Service Desk Lead. As a key member of our team, you will be responsible for managing our Managed Service support desk, ensuring exceptional customer experiences through effective team leadership and coordination.The successful candidate will possess a solid...

We are a leading EDI Technical Solutions Company based in state-of-the-art offices, conveniently located near Buckshaw Parkway train station. As part of a wider European group, we are seeking an experienced Technical Operations Manager to lead and manage a team of technical support specialists. This is a hands-on role where you will have the opportunity to...

Service Delivery Manager Job SummaryWe are seeking a seasoned Service Delivery Manager to lead our Managed Service support desk. In this role, you will be responsible for driving business growth through exceptional customer experiences and strategic partnerships.Your key responsibilities will include:Developing and implementing strategies to improve customer...

Servicing ExcellenceAs a Service Manager at Henderson Scott, you will play a pivotal role in driving our support teams' performance. Your key responsibilities include:Team Management: Lead 1st, 2nd, and 3rd line teams.Service Delivery: Guarantee our support teams consistently meet or exceed customer expectations.Service Level Agreements: Monitor and report...

Job Title: Service Delivery ManagerCompany Overview:We are a leading provider of Managed Service support desk solutions. Our team delivers a world-class customer experience, and we're looking for a skilled Service Manager to lead our 1st, 2nd, and 3rd line support teams.Salary: £40,000 - £60,000 per annumJob Description:The Service Manager will be...

Job DescriptionWe are seeking an experienced Service Delivery Expert to lead our Managed Service support desk.This role requires a strong background in managing IT support teams and experience building out a Service Desk Team.Main ResponsibilitiesManage 1st, 2nd & 3rd line team members.Ensure consistent delivery of exceptional customer service, meeting or...

Job Description:">Henderson Scott is recruiting a Service Manager to join our team. As a Service Manager, you will be responsible for leading our Managed Service support desk and ensuring that our clients receive exceptional service delivery.">You will have previous experience managing a support team within an IT MSP and be able to develop and implement...

Job SummaryWe are seeking an experienced IT Service Delivery Head to lead our managed service support desk, ensuring exceptional customer experiences and meeting or surpassing agreed service level agreements.This role requires strong technical knowledge, experience in MSP management, and excellent communication skills.About the CompanyHenderson Scott Careers...

About the Role: As a Service Manager at Henderson Scott, you will be responsible for leading our Managed Service support desk. This is a fantastic opportunity to join a leading provider of managed services and take your career to the next level.Key Responsibilities:- Manage 1st, 2nd & 3rd line engineers, ensuring they consistently meet or exceed customer...

Service Manager Opportunity at NetcentrixNetcentrix, a renowned IT Managed Service Provider, is seeking an experienced Service Manager to lead our Managed Service support desk. As the linchpin of our team, you will be responsible for ensuring our engineers deliver exceptional customer experiences.This role requires an individual with previous experience in...

Job OverviewHenderson Scott is seeking an experienced Technical Service Lead to manage our Managed Service support desk, overseeing a team of engineers delivering exceptional customer experiences. The ideal candidate will have a solid technical background and proven experience in managing IT teams within an MSP environment.Key Responsibilities:Team...

OverviewTVS Supply Chain Solutions UK & Europe is a leading international organisation providing consulting services and large-scale outsourcing solutions to numerous blue-chip and high-profile organisations.Job DescriptionWe are seeking an experienced leader to oversee and manage the operations of our Chorley, Banbury, Preston, and Grangemoor sites. As the...

Job OverviewThe role of Head of Operations at TVS Supply Chain Solutions UK & Europe is a critical one, requiring strategic leadership to oversee and manage the operations of our sites in Chorley, Banbury, Preston, and Grangemoor.Your primary focus will be to ensure efficient and effective operations while maintaining high standards of quality and safety....

About the RoleWe are seeking a Restaurant and Bar Supervisor to join our team at Park Hall Hotel. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer experiences and leading our restaurant and bar operations.Key Responsibilities:Lead a team of servers, bartenders, and kitchen staff to achieve excellent...