Head of Support Services
3 weeks ago
Henderson Scott is seeking a Head of Support Services to lead our Managed Service support desk. The ideal candidate will have previous experience managing a support team within an IT MSP and possess a solid technical background.
The successful candidate will be responsible for ensuring our 1st, 2nd & 3rd line engineers deliver exceptional customer service, while also building out a Service Desk Team.
Key responsibilities include:
- Team Management - Managing a team of engineers to consistently meet or exceed customer expectations.
- Service Delivery - Ensuring the smooth onboarding of new customers, with clear communication and adherence to agreed service level agreements.
- Service Level Agreements - Monitoring and reporting on SLAs to maintain high satisfaction levels.
We are looking for someone with experience in MSP management, strong commitment to delivering exceptional customer service, and the ability to adapt to changing technologies and processes.
A salary of £54,000 per annum is offered for this role, reflecting the skills and qualifications required.
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Manager of Support Services
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob OverviewCreative Support is seeking an experienced Deputy Manager to fill the position of Manager of Support Services. This role offers the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of individuals with learning disabilities.Job Summary:We are looking for a motivated and skilled...
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Support Services Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCreative Support is looking for a dedicated and compassionate individual to fill the role of Support Services Manager in Chorley, Lancashire.About the JobThis challenging and rewarding position involves providing support to individuals with learning disabilities, physical needs, and support needs in a community-based setting.Main ResponsibilitiesTo ensure...
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Support Services Coordinator
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAbout the RoleAs a Senior Support Worker at Creative Support, you will be part of a dynamic team delivering high-quality support services for adults with learning disabilities and physical needs in our supported living service. Your role will involve working closely with colleagues to provide tailored support, promote independence, and enhance the overall...
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Support Service Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob OverviewCreative Support is a leading provider of high-quality learning disability support services in Chorley and Wigan. We are seeking an accomplished Deputy Manager to work alongside the Registered Manager, maintaining an overview of our services, leading a team of support workers, and contributing to service development.About the RoleThe successful...
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Support Services Leader
5 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCreative Support is looking for a dynamic Deputy Manager to join their team in Chorley and Wigan. This is an exciting opportunity to work with a passionate and inclusive organization that values its employees.About the RoleThis Deputy Manager will be responsible for leading a team of support workers, senior support workers, and service co-ordinators,...
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Support Services Coordinator
6 days ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full time**About the Opportunity**Creative Support is recruiting a Supported Living Manager to lead our new Chorley ABI Service.The service will provide adapted supported living services for an individual moving out of a hospital setting, empowering him to lead a fulfilling and valued life.Key responsibilities include developing independent living skills, achieving...
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Support Services Lead
6 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob SummaryWe are looking for a skilled manager to join our team as a Deputy Manager. In this role, you will be responsible for managing our learning disability support services in Chorley and Wigan.The successful candidate will have experience in leading high-performing teams, excellent communication skills, and the ability to motivate others. A strong...
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Support Services Coordinator
2 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAt Creative Support, we are committed to providing high-quality adapted living services for individuals with complex needs. We are seeking a highly skilled Support Services Coordinator to join our team in Chorley. This is an exciting opportunity to make a real difference in the lives of our service users.The successful candidate will have experience in...
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Support Service Coordinator
3 weeks ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full timeWe are looking for an Adapted Living Specialist to join our team at Creative Support in Chorley. This is a great opportunity to make a positive impact on the life of an individual with ABI.Job Description:About the Role: The successful candidate will provide bespoke adapted supported living services to enable an individual to lead a fulfilling and valued...
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Adapted Support Services Coordinator
6 days ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob Description:">We are seeking a highly motivated and experienced Service Manager to lead our Adapted Supported Living Service in Chorley. The successful candidate will be responsible for providing operational leadership throughout service mobilisation and ongoing delivery.">Key Responsibilities:">">Develop and implement effective service plans">Lead and...
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Support Services Manager Position
2 weeks ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full timeAbout the Opportunity: CREATIVE SUPPORT is seeking a highly skilled and compassionate Senior Support Worker to join our team in Chorley, Lancashire. This exciting role offers the chance to make a real difference in the lives of adults with learning disabilities, physical needs, and support requirements.Job Description:Company OverviewCreative Support is a...
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Support Services Manager
4 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Careers Full timeAbout the TeamWe are a dynamic and supportive team at Creative Support Careers, dedicated to providing high-quality support services to individuals with learning disabilities. As a Support Coordinator, you will be part of a close-knit team that works together to deliver outstanding care and support.What We Offer:A competitive salary of £30,000 - £32,000...
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Learning Disability Support Services Lead
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeCare Manager Role OverviewAt Creative Support, we are seeking a dedicated and experienced individual to take on the role of Care Manager for our learning disability support services in Chorley and Wigan. This is an excellent opportunity to lead a highly-motivated team of support workers and contribute to the further development of our service.Main...
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Learning Disability Support Service Coordinator
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob OverviewCreative Support seeks a highly motivated Learning Disability Support Service Coordinator to manage our services in Chorley and Wigan. This exciting opportunity involves leading a dynamic team, coordinating service delivery, and maintaining excellent records.As a key member of our team, you will be responsible for ensuring tailored support...
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Care Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeAbout the Role:The Care Manager will lead operational delivery and ensure an excellent quality of life for the service user. This involves mobilising services, staff management, communication with family members, and assessment using positive behaviour support strategies.Key responsibilities include staff deployment, mentoring, and role-modelling best...
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Learning Disability Support Services Leader
5 days ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full time**Deputy Manager Job Description**We are looking for a skilled and experienced Deputy Manager to join our team in Chorley and Wigan. The successful candidate will have a strong background in managing teams and ensuring excellent care standards.**Key Responsibilities:**Assist the Registered Manager in maintaining an overview of service delivery and...
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IT Service Delivery Head
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Careers Full timeJob SummaryWe are seeking an experienced IT Service Delivery Head to lead our managed service support desk, ensuring exceptional customer experiences and meeting or surpassing agreed service level agreements.This role requires strong technical knowledge, experience in MSP management, and excellent communication skills.About the CompanyHenderson Scott Careers...
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Supported Living Service Worker
2 weeks ago
Chorley, Lancashire, United Kingdom CREATIVE SUPPORT Full time**Benefits Package**We offer a competitive salary of approximately £25,000 per annum, depending on experience.In addition, we provide a range of benefits, including training opportunities, paid annual leave, and a supportive work environment.
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Service Manager
2 weeks ago
Chorley, Lancashire, United Kingdom Creative Support Full timeJob OverviewCreative Support is a leading provider of high-quality learning disability support services. We are seeking an accomplished Service Manager to join our team and help drive the success of our operations in Chorley and Wigan.
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Head of IT Operations
4 weeks ago
Chorley, Lancashire, United Kingdom Netcentrix Full timeJob Title: Head of IT OperationsCompany Overview:We're seeking an experienced IT professional to join our team as Head of IT Operations. As a key member of our management team, you'll be responsible for leading our 1st, 2nd, and 3rd line support teams and driving improvements in our service processes.Salary: £55,000 - £75,000 per annumJob Description:The...