Customer Success Director

The Fuel Store is transforming the Fleet and Fuel industry with its unparalleled support to customers. As a leading reseller in the UK, we strive to deliver exceptional results for our clients. We are seeking an ambitious Customer Success Director to lead our Customer Service and Account Management teams. This role offers a challenging opportunity to develop...

The Fuel Store Ltd is an equal opportunity employer and values diversity across the business. We are seeking a dynamic Customer Success Director to lead and inspire our Customer Service and Account Management teams in Birmingham City Centre. This role offers a competitive salary of £55,000 - £75,000 per annum.Key Responsibilities:The successful candidate...

Job Description:We are seeking a seasoned Customer Success Director to partner with enterprise businesses, guiding them through the adoption and scaling of our GenAI adtech platform. With 5+ years of experience in account management or customer success with a focus on Generative AI platforms/products, you will be responsible for educating clients regarding...

Customer Experience DirectorWe are seeking an experienced Customer Experience Director to lead our customer-focused initiatives. The successful candidate will be responsible for driving customer satisfaction, improving services, and ensuring customer expectations are met.Key Responsibilities:Develop and implement strategies to improve customer satisfaction...

Customer Service Director OpportunityWe are seeking a highly experienced Customer Service Director to lead our customer service team. As a Customer Service Director, you will be responsible for developing and implementing business strategies to improve overall performance and provide excellent customer service.Key ResponsibilitiesDevelop and implement...

Job OverviewUniversity College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious Whatuni Student Choice Awards. We are seeking an exceptional individual to join our team as a Senior Director FE Student Experience.This role will play a key part in shaping the future of our students' educational journey,...

Orlo Tech OverviewWe are Orlo Tech, the UK's leading Social Media Management platform. Founded in Birmingham in 2012, we have grown to be a trusted partner for over 350 leading organisations who use our platform to manage their digital conversations and build trust in their communities.Our mission is to empower users to handle their outbound and inbound...

**Role Overview:**We are looking for a Client Management Director to join our team and lead our FE Student Experience initiative. This is a unique opportunity to bring your expertise and passion for education to a forward-thinking organization like Bluetownonline.The successful candidate will be responsible for overseeing the development and implementation...

The Fuel Store Ltd is committed to delivering exceptional customer experiences and driving growth through innovative solutions. As a Customer Experience Director, you will lead a high-performing team in delivering outstanding customer service and account management within a dynamic call centre environment.Key Responsibilities:Manage a successful customer...

Bluetownonline is a leading educational institution committed to providing career-focused education and training. Located in the heart of Birmingham, we have around 8000 students across FE and HE level provision.We are seeking an experienced student engagement professional to lead our recently refreshed Student Engagement and Success team. As part of our...

About the Opportunity:Austin Fraser is seeking a Customer Success Coach to play a pivotal role in enhancing the skills and performance of our sales team. This full-time, permanent position offers a range of benefits, including pension scheme, holiday entitlement, and career progression opportunities. Key Responsibilities:Develop and deliver comprehensive...

Unlock Your Potential with BluetownonlineWe are seeking an experienced student engagement professional to lead and further develop our Student Engagement and Success team. As part of our ambitious Student Services and Wellbeing directorate, the team supports students to overcome any non-academic challenges they face during their time at Bluetownonline...

Unlock Your Potential as a Strategic Account ManagerWe are a dynamic supply chain planning company that leverages AI-powered technology to drive digital transformation and streamline decision-making processes.We are seeking an experienced Strategic Account Manager to join our team. The ideal candidate will have a proven track record of driving growth,...

Take charge of our customers' experience! As our Customer Experience Director, you'll oversee all aspects of customer interactions, from welcome to departure. This is an incredible opportunity to grow your skills and make a lasting impact.Your duties will include:Developing strategies to improve customer satisfactionLeading team meetings and feedback...

Job OverviewAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Business Partner to join our team at EML. This is an exciting opportunity for someone to take ownership of key customer relationships, driving business growth and delivering exceptional service.The successful candidate will be responsible for managing complex...

Role Overview:We are seeking a C customer Care Director to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will lead a dedicated Complaints team, ensuring all cases are managed efficiently and in line with Trust policies and national regulations.The role involves managing complex complaints directly, often...

**About This Role:**We are looking for a skilled Account Manager to join our team at The Venari. As an Account Manager, you will play a critical role in driving revenue growth and expanding our customer base.Key Responsibilities:Developing and implementing sales strategies to achieve revenue targetsBuilding and maintaining strong relationships with customers...

At Breath HR, we are committed to providing industry-leading IT support and services to our clients. As a 1st Line ICT Support Engineer, you will be instrumental in achieving this goal by providing exceptional customer service, resolving technical issues, and collaborating with internal teams to ensure seamless service delivery.We are looking for a highly...

About This OpportunityWe are looking for an experienced professional to lead our efforts in delivering exceptional customer experiences through CRM and marketing solutions. As a key member of our team, you will be responsible for developing and implementing strategies that drive business growth and enhance our clients' digital...

About IC Resources, a leading provider of open-source services and tools for embedded software development, we are seeking an experienced Senior Account Executive to join our team. In this role, you will be responsible for managing key customer relationships, driving revenue growth, and ensuring customer satisfaction by effectively leveraging our open-source...