Customer Experience Director

Customer Experience DirectorWe are seeking an experienced Customer Experience Director to lead our customer-focused initiatives. The successful candidate will be responsible for driving customer satisfaction, improving services, and ensuring customer expectations are met.Key Responsibilities:Develop and implement strategies to improve customer satisfaction...

Customer Experience DirectorWe are seeking an experienced Customer Experience Director to join our team at a German Doner Kebab Restaurant in Birmingham. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, managing the Front of House team, and driving business growth.Key Responsibilities:Develop...

Skechers U.S.A., Inc. is seeking a skilled Customer Experience Director to lead our retail store team.About the Role:This leadership position involves overseeing store operations, managing sales teams, and ensuring exceptional customer service.You will be responsible for driving sales growth, achieving targets, and maintaining a positive work...

The Fuel Store Ltd is committed to delivering exceptional customer experiences and driving growth through innovative solutions. As a Customer Experience Director, you will lead a high-performing team in delivering outstanding customer service and account management within a dynamic call centre environment.Key Responsibilities:Manage a successful customer...

Job Title: Resident Experience DirectorWe are seeking a seasoned Resident Experience Director to lead a leasing team in a brand-new, high-profile Build-to-Rent (BTR) scheme set to launch in Birmingham. This role is perfect for candidates with a strong background in Build to Rent or Co-Living who are motivated to drive leasing performance, manage tenant...

Job Title: Web Experience DirectorThe Selection Partnership Ltd is seeking an experienced Web Experience Director to manage its internal design and marketing teams, create strategies to grow sales and profit for its company website, and drive more customers into its branches.The successful candidate will take responsibility for developing and implementing a...

Drive Sales Success with UsWe are seeking an experienced sales professional to join our team as a Sales Supervisor. In this role, you will be responsible for leading a team of sales associates, driving sales performance, and ensuring exceptional customer service. With your strong leadership skills and passion for sales, you will be able to motivate others to...

KPMG UK OverviewKPMG UK is a leading professional services firm that provides a wide range of services to its clients. We have a strong commitment to excellence, integrity, and respect for the individual.Job DescriptionWe are seeking an Employee Experience Director to join our team in Birmingham. The successful candidate will be responsible for leading our...

Job Description:We are seeking an experienced Director of Client Relations to join our team at Harrison Scott Associates.About the Role:The successful candidate will be responsible for managing the internal Client Services team, ensuring that performance meets expectations.They will also be responsible for developing and implementing efficient client...

Role OverviewThe Guest Services Manager plays a pivotal role in crafting unforgettable experiences for our guests at Holiday Inn Leeds Garforth, B43. Reporting directly to the Business Excellence Manager, this position is part of a dynamic team based from our attractive hotel.Job DescriptionThis exciting opportunity encompasses orchestrating the seamless...

ResponsibilitiesWe are seeking an experienced Service Delivery Director to join our team, responsible for reviewing and implementing a client's strategy for growth and diversity.Key responsibilities include:Developing and building strategy for growth and diversityLine managing hybrid teams in a range of geographical locationsWorking collaboratively in a...

The Fuel Store is transforming the Fleet and Fuel industry with its unparalleled support to customers. As a leading reseller in the UK, we strive to deliver exceptional results for our clients. We are seeking an ambitious Customer Success Director to lead our Customer Service and Account Management teams. This role offers a challenging opportunity to develop...

**Job Summary:**We are seeking an experienced Sales Territory Manager to join our Ted Experience team in Birmingham. As a Sales Territory Manager, you will be responsible for managing a team of sales executives and driving performance in the region.Responsibilities:Manage a team of sales executives, focusing on performance improvement and achievement of set...

Job Description:We are seeking a seasoned Customer Success Director to partner with enterprise businesses, guiding them through the adoption and scaling of our GenAI adtech platform. With 5+ years of experience in account management or customer success with a focus on Generative AI platforms/products, you will be responsible for educating clients regarding...

The Fuel Store Ltd is an equal opportunity employer and values diversity across the business. We are seeking a dynamic Customer Success Director to lead and inspire our Customer Service and Account Management teams in Birmingham City Centre. This role offers a competitive salary of £55,000 - £75,000 per annum.Key Responsibilities:The successful candidate...

University College Birmingham CareersSenior Director of FE Student Experience Job Description:The successful candidate will provide strategic leadership to enhance the student experience, ensuring it is innovative and relevant. The Senior Director of FE Student Experience will work with departments across the Institution to ensure the success, safety, and...

Job Title: Director of Student ExperienceAt Bluetownonline, we are seeking an experienced student engagement professional to lead and further develop our educational partnerships. The successful candidate will have a proven track record in leading student engagement initiatives and collaborating with academic teams to enhance the learning experience.With...

Role Overview:We are seeking a C customer Care Director to join our team at University Hospitals Birmingham NHS Foundation Trust. The successful candidate will lead a dedicated Complaints team, ensuring all cases are managed efficiently and in line with Trust policies and national regulations.The role involves managing complex complaints directly, often...

University College Birmingham (UCB) is seeking an experienced professional to lead the Student Engagement and Success team.This role involves developing and implementing strategies to improve student engagement, leading a team to deliver institution-wide events and 1:1 support, and working closely with the directorate's senior management team to strengthen...

Job TitleA Customer Experience Specialist position is available in the Propel company to support a retail organization's customer-focused goals and expansion.About PropelWe prioritize delivering exceptional customer experiences across all channels, focusing on crafting personalized customer communications and timely, targeted offers.The marketing team plays...