Resident Experience Director

1 day ago


Birmingham, Birmingham, United Kingdom Deverell Smith Recruitment Ltd Full time
Job Title: Resident Experience Director

We are seeking a seasoned Resident Experience Director to lead a leasing team in a brand-new, high-profile Build-to-Rent (BTR) scheme set to launch in Birmingham. This role is perfect for candidates with a strong background in Build to Rent or Co-Living who are motivated to drive leasing performance, manage tenant relationships, and uphold the highest standards of customer service.

Key Responsibilities:
  • Drive leasing performance by managing tenant application processing and lease document approval.
  • Develop and implement strategies to maximise occupancy and income, working closely with the Customer Service and Facilities teams.
  • Prioritise an exceptional resident experience, aiming to make residents enthusiastic ambassadors for our community.

Estimated Salary: £43,000 - £48,000 per annum + 20% Bonus.


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