Patient Admissions Coordinator

3 weeks ago

Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Position Overview

We are seeking a diligent, detail-oriented, and motivated Patient Admissions Coordinator who can provide essential administrative support to both clinical and operational teams.

The core responsibility of this position involves the daily management of patient waiting lists, while also being adaptable to assist all team members with varying workloads, additional responsibilities, and flexible working hours.

Key Responsibilities

You will be tasked with adhering to all established protocols and procedures to facilitate the admission of patients for surgical procedures. This includes coordinating admission schedules with patients and healthcare professionals within performance targets, ensuring precise documentation of patient information in the hospital's patient administration system, and preparing all necessary paperwork.

The Ophthalmology department operates at a high capacity, so the ability to perform under pressure while delivering outstanding patient care is essential. Strong written and verbal communication skills, along with proficient keyboard abilities, are required.

About Our Organization

We are the East Suffolk and North Essex NHS Foundation Trust, providing comprehensive hospital and community health services to a large population. Our dedicated workforce delivers care from various facilities, including acute hospitals and community clinics.

As one of the largest NHS organizations in England, we employ a diverse team of over 12,000 professionals.

We are committed to supporting our employees through a variety of training and development opportunities, as well as offering flexible working arrangements.

In addition to assisting you in achieving your career aspirations, we provide a competitive pension scheme, additional payments for unsocial hours (where applicable), and 27 days of annual leave upon starting (pro rata). Our Staff Health and Wellbeing program offers a range of services to support our team.

Our guiding principle is that time is valuable to everyone. Throughout the Trust, we focus on enhancing our processes and eliminating delays that affect our staff and patients.

We are dedicated to improving our services through a partnership with a leading electronic patient record (EPR) provider, which will significantly enhance the experience for both staff and patients.

If you are dedicated to patient care and eager to expand your skills and knowledge, we encourage you to consider this opportunity.

Job Requirements

For comprehensive details regarding the responsibilities and expectations of this role, please refer to the attached job description.

Qualifications and Skills

Essential

  • A minimum of 5 GCSEs, including Maths and English at grade C or above.
  • Strong administrative capabilities.

Experience and Knowledge

Essential

  • Demonstrated experience in a secretarial or administrative role.
  • Familiarity with hospital patient administration systems and knowledge of waiting list management and Trust access policies.
  • Understanding of the importance of maintaining strict confidentiality.

Desirable

  • Experience in a hospital environment.

Personal Attributes

Essential

  • Excellent communication skills with the ability to convey information clearly and accurately.
  • Capability to prioritize tasks and work independently.
  • Ability to collaborate effectively within a team.
  • Competence in following instructions accurately and promptly.

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