Minor Operations Administrative Coordinator

3 weeks ago

Colchester, Essex, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Position Overview

We are seeking a diligent, detail-oriented, and proactive Minor Operations Administrative Coordinator who can provide essential clerical assistance to both clinical and administrative teams.

The core responsibility of this position is to manage the daily operations of the minor procedures waiting list. It is crucial to maintain a flexible attitude towards workload, additional responsibilities, and varying work schedules to support all team members effectively.

Important Note: Internal candidates will be considered for a secondment opportunity only.

Key Responsibilities

You will be tasked with adhering to all protocols and guidelines to facilitate patient admissions for surgical procedures. This includes coordinating admission dates with patients and healthcare professionals while meeting all performance targets, accurately documenting patient information in the Trust's patient administration system, and producing all necessary paperwork.

The Dermatology department operates a high-volume skin cancer service, requiring the ability to perform under pressure while delivering outstanding patient care. Strong written and verbal communication skills, along with proficient keyboard abilities, are essential for this role.

About Our Organization

We are the East Suffolk and North Essex NHS Foundation Trust, providing comprehensive hospital and community health services to nearly one million individuals across the region. Our dedicated workforce delivers care from various facilities, including acute hospitals, community hospitals, clinics, and patients' homes.

As one of the largest NHS organizations in England, we employ over 12,000 staff members.

We are committed to supporting our employees by offering a variety of training and development opportunities, as well as flexible working arrangements.

In addition to assisting you in achieving your career aspirations, we provide a competitive pension scheme, additional payments for unsocial hours (where applicable), 27 days of annual leave upon commencement (pro rata), and access to numerous NHS discounts. Our Staff Health and Wellbeing program offers a range of services to support our team.

Our guiding principle is that Time Matters to everyone. Throughout the Trust, we focus on enhancing our processes and eliminating factors that cause delays for both staff and patients.

We are committed to our Time Matters initiative through a partnership with a leading electronic patient record (EPR) provider. This digital transformation will introduce a highly regarded EPR system to our organization, significantly improving the experience for both staff and patients.

If you are dedicated to patient care and eager to expand your skills and knowledge, we encourage you to explore this opportunity.

For comprehensive details regarding the responsibilities and duties associated with this role, please refer to the attached job description.

Candidate Profile

Qualifications

Essential

  • Proficient command of the English language.
  • Strong administrative capabilities.

Desirable

  • NVQ Level 3 in care or an equivalent qualification.

Experience

Essential

  • Demonstrated experience in a secretarial or administrative role.
  • Understanding of the importance of maintaining strict confidentiality.

Desirable

  • Familiarity with hospital patient administration systems.

Personal Attributes

Essential

  • Ability to collaborate effectively within a team.
  • Capacity to prioritize tasks and work independently.

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