Government Correspondence Coordinator

3 weeks ago

London, Greater London, United Kingdom Cabinet Office Full time

Job Overview

The Parliamentary and Correspondence Team is a dynamic and inclusive group, closely associated with the Cabinet Office Ministerial Private Offices. Our mission is to oversee the Cabinet Office's engagement with Parliament and the public.

Ministerial Private Offices and the Parliamentary and Correspondence Team (PCT) assist Cabinet Office Ministers in achieving their policy goals and fulfilling their manifesto promises. This includes delivering timely and high-quality policy advice, communicating ministerial decisions to the department, organizing ministerial schedules, and addressing ministerial correspondence, Parliamentary Questions, and the complete range of parliamentary activities (debates, legislation, select committee work, etc.).

Role Description

The Correspondence Drafter position presents an exceptional opportunity to operate at the core of Government and manage casework across a variety of Cabinet Office policy matters.

The selected candidate will join the Correspondence Branch, which is tasked with managing written communications from Parliamentarians, stakeholders, and the public. This involves collaborating with relevant policy teams across the Cabinet Office and other Government departments to craft responses. The right of MPs to address constituent cases and other matters directly with the Government is a vital aspect of the democratic process, emphasizing the accountability of Ministers to both Parliament and the public. Consequently, we maintain ambitious targets and uphold high standards for the quality and promptness of all correspondence replies.

Adaptability is essential when collaborating with the rest of the Parliamentary and Correspondence Team to ensure timely responses to all inquiries. Additionally, liaising with policy teams across the department is crucial to meet our deadlines. Our team is resourced flexibly to align with current departmental requirements, providing team members with regular opportunities to acquire new skills and enhance their understanding of the department.

The successful candidate will be responsible for:

  • Collaborating with policy teams, other Government departments, and private offices to draft high-quality responses to ministerial and public correspondence.
  • Overseeing the progression of casework to ensure responses are dispatched within the agreed Cabinet Office timeframe of 15-20 working days.
  • Ensuring that casework is accurately logged, processed, and tracked using our online casework management system.
  • Keeping the wider Parliamentary and Correspondence team informed about policy areas pertinent to ongoing casework.

Effective time management is critical to successfully advancing casework in accordance with our ambitious targets. The Cabinet Office plays a pivotal role in coordinating Government efforts across Whitehall, necessitating the establishment of positive working relationships with a diverse range of teams and other Government Departments.

Candidate Profile

Ideal candidates should possess:

  • Strong writing skills with meticulous attention to detail.
  • Proactivity and the ability to manage time efficiently.
  • The capability to deliver promptly while handling multiple cases simultaneously.
  • An awareness of policy developments and the ability to evaluate their potential impact on casework.
  • Confidence in fostering positive working relationships with various teams and other Government departments.

Essential Skills:

  • Exceptional written English and communication skills, including precise grammar, spelling, and punctuation.
  • Proficient knowledge of MS Office systems and Google Apps.

Desirable Attributes:

  • An interest in current affairs.
  • Some familiarity with Parliament.

Additional Information:

At least 60% of your working hours should be spent at your primary workplace. However, attendance at other locations for official duties will also contribute to this requirement.

Behaviours

We will evaluate you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Communicating and Influencing

Benefits

In addition to a competitive salary, the Cabinet Office contributes significantly towards your membership in the Civil Service Defined Benefit Pension scheme.

  • Learning and development tailored to your role.
  • An environment that offers flexible working options.
  • A culture that promotes inclusion and diversity.
  • An attractive pension scheme, benefits for dependants, and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

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