Customer Service Representative
3 weeks ago
Customer Care Assistant at SkillsHouse Bradford
Become an integral part of SkillsHouse Bradford, where your role as a Customer Care Assistant will be pivotal in providing outstanding service to our clients. You will be essential in fostering a welcoming atmosphere and ensuring customer satisfaction throughout their experience.
Key Responsibilities
- Warmly welcome clients as they arrive
- Assist clients in navigating our offerings and provide insightful recommendations
- Accurately and efficiently process orders
- Manage cash and electronic payment transactions
- Professionally address any client concerns or complaints
- Ensure cleanliness and organization in the service area
- Monitor inventory levels and restock supplies as necessary
- Communicate effectively with team members
- Engage in team meetings and training opportunities
- Promote loyalty initiatives and special promotions
Required Skills
- Prior experience in customer service, retail, or hospitality is advantageous
- Excellent interpersonal and communication abilities
- Capability to manage multiple tasks in a dynamic environment
- Passion for delivering positive customer experiences
- Willingness to work flexible hours, including evenings and weekends
Training Offered
Yes
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