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Customer Service Representative
2 months ago
About Search
We are a dynamic and ambitious company based in the UK, representing a successful business in the customer service industry. We are passionate about delivering exceptional customer experiences and are looking for like-minded individuals to join our team.
Job Summary
We are seeking a highly motivated and confident Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging with customers, building relationships, and providing excellent customer service.
Key Responsibilities
- Customer Engagement: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Relationship Building: Build and maintain strong relationships with customers, understanding their needs and preferences.
- Team Collaboration: Work collaboratively with the team to achieve sales and customer service goals.
- Continuous Improvement: Stay up-to-date with industry trends and best practices, and implement new ideas and processes to improve customer service.
Benefits
- Competitive Salary: £22,600 per annum.
- Opportunities for Advancement: Career progression opportunities within the company.
- Supportive Environment: Collaborative and dynamic work environment.
- Professional Development: Training and development opportunities to enhance skills and knowledge.
Requirements
- Customer Service Skills: Excellent customer service skills, with the ability to build strong relationships and resolve issues.
- Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Problem-Solving Skills: Ability to analyze problems and provide solutions in a timely and professional manner.
- Teamwork: Ability to work collaboratively as part of a team to achieve sales and customer service goals.
