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Customer Service Representative

2 months ago

Bradford, Bradford, United Kingdom Yorkshire Building Society Full time

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Yorkshire Building Society. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our members, providing personalized support and resolving queries in a timely and efficient manner.

About You

We are looking for an individual who is passionate about delivering excellent customer service, has excellent communication skills, and is able to work in a fast-paced environment. You will be confident, empathetic, and able to build strong relationships with our members.

Key Responsibilities

  • Manage customer inquiries and resolve issues in a timely and efficient manner
  • Provide personalized support to our members, responding to their needs and concerns
  • Work collaboratively with the Customer Support Team to achieve business objectives
  • Develop and maintain a deep understanding of our products and services to provide accurate information to our members

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. You will be part of a dynamic and supportive team, working in a fast-paced environment that is committed to delivering exceptional customer service.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. We look forward to hearing from you