Customer Service Representative

4 weeks ago


Bradford, Bradford, United Kingdom SkillsHouse Bradford Full time

Job Role Overview

At SkillsHouse Bradford, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will play a pivotal role in delivering exceptional service experiences for our customers.

Main Responsibilities

• Greet customers warmly and provide a positive first impression of our restaurant.

• Assist customers with menu selections and provide recommendations to enhance their dining experience.

• Process orders accurately and efficiently, ensuring attention to special requests and dietary restrictions.

• Handle cash and electronic transactions, maintaining accuracy in cash handling procedures.

• Address customer concerns or complaints promptly and professionally.

• Collaborate with other team members to ensure smooth operations and maintain a clean and tidy dining area.

Essential Skills

• Strong interpersonal and communication skills.

• Ability to multitask and thrive in a fast-paced environment.

• Enthusiasm for providing excellent service and creating positive customer interactions.

• Flexibility to work varied shifts, including evenings, weekends, and holidays.



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