Customer Service Representative
2 months ago
About Yorkshire Water
Yorkshire Water is a vital part of the Yorkshire region, providing essential water and wastewater services to millions of people. We are committed to the health, well-being, and prosperity of our community. With new environmental regulations and significant investment in infrastructure, now is an exciting time to join the water industry.
Role Overview
We are seeking dedicated Customer Service Representatives to provide exceptional support to our customers. In this role, you will:
- Resolve customer inquiries promptly and efficiently through various communication channels.
- Handle inbound calls, emails, and other forms of correspondence with professionalism and empathy.
- Collaborate effectively with colleagues to ensure a positive customer experience.
Skills & Qualifications
To succeed in this role, you will possess:
- A genuine passion for delivering outstanding customer service.
- Excellent communication and problem-solving skills.
- Proficiency with computer systems and software applications.
- The ability to adapt to changing priorities and embrace continuous improvement.
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