Customer Service Representative

2 weeks ago


Bradford, Bradford, United Kingdom Optimise Talent Ltd Full time

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Optimise Talent Ltd. As a Renewals Specialist, you will play a crucial role in supporting customers with various financial products while prioritizing their needs.

Key Responsibilities:

  • Provide exceptional customer service via phone, ensuring a high level of customer satisfaction.
  • Support customers with renewals and other financial products, addressing their queries and concerns.
  • Work collaboratively with a skilled team of Customer Service and Renewals Advisors to achieve business objectives.
  • Prioritize customer needs, resolving issues efficiently and effectively.

Requirements:

  • Relevant experience in a phone-based customer service or sales role.
  • Financial services background is beneficial but not mandatory.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.

What We Offer:

  • A supportive environment, focusing on your professional growth and expertise within the industry.
  • A competitive salary and opportunities for career advancement.
  • A dynamic and skilled team, committed to delivering exceptional results.


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