Customer Service Representative
6 days ago
About Hays Specialist Recruitment Limited
We are a leading recruitment agency committed to providing exceptional service to our clients and candidates. We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team.
Job Summary
We are looking for a highly skilled and motivated Customer Service Advisor to provide support and resolve enquiries efficiently and professionally. As a Customer Service Advisor, you will be the first point of contact for our clients, providing information about our services and products, and ensuring customer satisfaction and building positive relationships.
Key Responsibilities
- Handle customer enquiries and resolve issues in a timely and professional manner.
- Maintain accurate records of customer interactions and provide information about our services and products.
- Provide excellent customer service and build positive relationships with clients.
- Work collaboratively with the team to achieve business objectives.
- Stay up-to-date with industry developments and best practices in customer service.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills.
- Previous customer service experience is desirable.
- Availability to start immediately.
Benefits
- Competitive hourly rate.
- Opportunity to gain experience in the recruitment industry.
- Supportive and friendly team environment.
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