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Customer Service Operations Representative

2 months ago

Bradford, Bradford, United Kingdom Yorkshire Water Full time

Welcome to Yorkshire Water We are thrilled to present opportunities for Customer Service Operations Representatives to become part of our dedicated team.

Position Title: Customer Service Operations Representative

About Our Organization:

At Yorkshire Water, we are committed to providing vital water and wastewater services to millions across the Yorkshire region. Our role is crucial in supporting the health, wellbeing, and prosperity of our community. With ongoing environmental initiatives and significant investments, this is an exciting time to engage with the water sector.

Position Summary:

  • Provide outstanding customer support through effective resolution of inquiries
  • Manage incoming calls and transition to communication via various channels
  • Work collaboratively with team members to enhance customer satisfaction

Required Skills & Qualifications:

  • Enthusiastic about delivering exceptional customer experiences
  • Excellent communication and analytical skills
  • Proficient with technology and IT systems
  • Flexible and open to continuous improvement

If you are eager to contribute positively and advance your career, consider joining us at Yorkshire Water.