Front of House Attendant

6 hours ago


London, Greater London, United Kingdom Royal Opera House Full time
Front of House Ushers

We are seeking a skilled and friendly individual to join our team as a Front of House Usher at the Royal Opera House.

About the Role

This is a permanent, part-time position with a flexible shift pattern, requiring three shifts per week, with each shift lasting at least 4 hours. The role involves working in a fast-paced environment, providing excellent customer service to our audiences and visitors.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive experience for all visitors
  • Follow daily operational and health and safety procedures
  • Contribute to creating an inclusive environment for colleagues and visitors
  • Accurately reconcile takings and stock, and confidently make sales
  • Utilize technology, such as point-of-sale software and ticket scanners, to efficiently manage tasks
  • Demonstrate attention to detail, excellent timekeeping, and a well-presented appearance

Availability

Availability must include evenings and weekends, with occasional daytime work required. Please note that time off cannot be given over the Christmas period.

Interview Process

Candidates must be available to attend an Assessment Centre in person at the Royal Opera House, Covent Garden, at one of the scheduled times. Additionally, 2-3 training shifts are required in the week commencing 11th September.



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