Operations Sales Team Manager

2 weeks ago

Watford, Hertfordshire, United Kingdom Allwyn UK Full time

About Allwyn UK

We are a leading lottery operator with a strong presence in the UK market. Our mission is to create a better experience for our customers and to make a positive impact on society through our charitable initiatives.

Role Purpose:

The Operations Sales Team Manager will be responsible for leading a team of sales professionals to deliver exceptional customer service and to drive sales growth across our retail estate. The successful candidate will have a proven track record of managing high-performing teams and will be able to analyze data to inform business decisions.

Key Responsibilities:

  • Team Leadership: Lead a team of sales professionals to deliver exceptional customer service and to drive sales growth across our retail estate.
  • Sales Growth: Develop and implement strategies to drive sales growth and to increase customer engagement.
  • Customer Experience: Ensure that all customers receive a high-quality experience through our retail channels.
  • Performance Analysis: Analyze data to inform business decisions and to identify areas for improvement.
  • Process Improvement: Develop and implement processes to improve operational efficiency and to reduce costs.
  • Stakeholder Management: Build and maintain strong relationships with internal stakeholders to ensure that business objectives are met.

Requirements:

  • Leadership Experience: Proven track record of managing high-performing teams.
  • Analytical Skills: Ability to analyze data to inform business decisions.
  • Sales Experience: Proven track record of driving sales growth and increasing customer engagement.
  • Customer Service: Excellent customer service skills and ability to lead a team to deliver exceptional customer service.
  • Communication Skills: Strong communication skills and ability to build and maintain strong relationships with internal stakeholders.

Benefits:

  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits Package: A comprehensive benefits package that includes health insurance, pension scheme, and other perks.
  • Opportunities for Growth: Opportunities for career growth and professional development.

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