Internal Sales Manager

2 weeks ago

Watford, Hertfordshire, United Kingdom Universal Business Team Full time

We are seeking a highly motivated and driven Internal Sales Manager to join our dynamic and supportive team at Universal Business Team. If you have a passion for sales, excel at managing inbound inquiries, and are adept at building lasting customer relationships, this role offers an exciting opportunity to grow your career.

What's in it for you?

Competitive Compensation: A competitive salary of £40-45k with an OTE of £48-53k, plus performance-based incentives that will reward your hard work and dedication.

Professional Growth: Expand your skill set with ample opportunities for learning and advancement within our company, where innovation and customer satisfaction are at the forefront of our business.

Sales Success: Leverage your sales skills in a role where your efforts are recognised and rewarded, with the opportunity to meet and exceed targets in a collaborative environment.

Key Responsibilities:

  • Manage incoming sales enquiries, converting them into profitable orders that drive revenue growth.
  • Upsell and cross-sell products to maximise product mix and profit margins, contributing to the company's revenue and profit goals.
  • Follow up on quotes persistently to ensure high conversion rates, maintaining accurate records of customer interactions and data in our CRM system.
  • Contribute to the company's revenue and profit goals, with daily performance tracking and analysis.

Requirements

Qualifications:

  • Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets and driving business growth.
  • Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers, understanding their needs and preferences.
  • Proficient in CRM systems and sales best practices, with a strong attention to detail and ability to manage multiple tasks and priorities efficiently.
  • Strong communication skills and the ability to build effective relationships with both internal and external stakeholders, including customers, suppliers, and colleagues.
  • Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus, but not required.

Benefits

Salary: £40,000 - £45,000 (OTE £48-£53K)

Holiday: 33 days total

Performance-based incentives

Opportunities for professional growth and development

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