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Internal Sales Manager

2 months ago

Watford, Hertfordshire, United Kingdom Universal Business Team Full time

We are seeking a highly motivated and driven Internal Sales Manager to join our dynamic and supportive team at Universal Business Team. If you have a passion for sales, excel at managing inbound inquiries, and are adept at building lasting customer relationships, this role offers an exciting opportunity to grow your career.

What's in it for you?

Competitive Compensation: A competitive salary of £40-45k with an OTE of £48-53k, plus performance-based incentives that will drive your success.
Professional Growth: Expand your skill set with ample opportunities for learning and advancement within the company, tailored to your strengths and interests.
Team Environment: Be part of a team that values communication, innovation, and customer satisfaction, fostering a collaborative and supportive work environment.

Sales Success: Leverage your sales skills in a role where your efforts are recognised and rewarded. You'll have the opportunity to meet and exceed targets in a dynamic and fast-paced environment, with a focus on delivering exceptional results.

Key Responsibilities:

  • Manage incoming sales enquiries, converting them into profitable orders that drive revenue growth.
  • Upsell and cross-sell products to maximise product mix and profit margins, leveraging your knowledge of the trailer parts industry.
  • Follow up on quotes persistently to ensure high conversion rates, maintaining a strong focus on customer satisfaction.
  • Maintain accurate records of customer interactions and data in our CRM system, ensuring seamless communication and collaboration.
  • Contribute to the company's revenue and profit goals, with daily performance tracking and regular feedback to drive success.

Requirements:

Qualifications:

  • Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets and driving business growth.
  • Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers, understanding their needs and preferences.
  • Proficient in CRM systems and sales best practices, with a strong focus on data analysis and performance metrics.
  • Strong communication skills and the ability to build effective relationships with both internal and external stakeholders, fostering a culture of collaboration and teamwork.
  • Attention to detail, strong negotiation skills, and the ability to manage multiple tasks and priorities efficiently, with a focus on delivering exceptional results.
  • Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus, with a strong desire to learn and grow.

Benefits:

Salary: £40,000 - £45,000 (OTE £48-£53K)
Holiday: 33 days total
GBS bonus
Regional Bonus